Question about LG Televison & Video
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
This is a common problem on CD and DVD players.
Altini is correct to a point. You can try taking the top case off, removing the DVD drive and taking the top off of the drive. Then use a q-tip on the laser lense. I use a little squirt of windex on the q-tip. Gently clean the lense even if it doesn't look dirty. Make sure you very gently work the lense up and down through it's travel. This will make sure no dust or dirt is interfering with the lense focusing.
Reassemble and try your movies again. This is a 50 50 proposition. If you still have the same problem, the mechanism has likely gone bad. Time for a new DVD player.
Posted on Feb 14, 2008
Is the player new? If it's a new DVD player and still under warranty, I would return it, exchange it or possibly, consider changing brands: perhaps to a Phillips brand DVD player. After all, the Phillips corporation guarantees its DVD players will play everything, just read the box in which the player's packaged - it's the best bang for your buck. With DVD players being so inexpensive these days, the best option is to buy new. Keep computing Chomskyites.
Posted on Jan 12, 2009
You may have a problem with the transport of the dvd laser. Open the compartment that you place the dvd into. You will see the spindle,the laser lens and the transport device that moves it during operation. The transport system operates on system of gears and drive rails. You must check and clean the drive rails and gears. Use a can of compressed air and blow all the dust and debris from the dvd compartment. Then use some cotton swabs with a small amount of isopropyl alcohol on the tips and clean all the rails and gears. Check the transport action by moving the transport to its most outer position and back to its most inner position. The action and travel of the transport on the rails should be smooth and easy. The gears should be clean and move easy also.These parts will require cleaning every month or so . Remember do not touch the laser lens with your hand. You should also check the lens it should look bright and shine. If not try cleaning it with a cotton swab and a small amount of alcohol. Rub the lens gently back and forth unit it is bright and shines.Now you can try playing a dvd and see if the player works properly. If this does not fix you problem. You can reset the dvd player to the factory settings.1.Press the setup button on the remote control.2.Use the left and right arrows to highlight the preferences page.3.Press enter to to enter the preferences sub-menu.4.Use the up and down arrows to find the default function and press enter. You now have reset the dvd player to factory settings Now again play a dvd to see if the player is functioning normally. If not you may have a more serious problem with the drive motor or power supply circuits. you can call Insignia customer service support at this telephone number.1-877-467-4289. Give them the model number of you dvd player and tell them the problem you are having with the loss of operation during the playing of a dvd. They will be able to tell you how to get testing and service for you dvd player. I hope this information helps you with your problem.
Posted on Jun 03, 2009
Tips for a great answer:
Jul 13, 2011 | LG HT503TH Theater System
Jul 11, 2011 | LG Televison & Video
Mar 11, 2011 | Televison & Video
Jan 27, 2011 | LG LRY-517
Jan 14, 2011 | LG LRY-517
Oct 13, 2009 | LG LRY-517
Oct 05, 2017 | LG LRY-517
Dec 09, 2007 | LG LRY-517
61 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: