The grinder being combined to the brewer is a convenient feature, but one major issue is that the steam from the brewing enters the grinder unit and dampens the coffee grinds. As a result, 10% of the grinds never make it down into the basket below. AND I have a to clean the grinder unit EVERY time I use it making it a hassle.
Is there any way to fix this or is it just another defect with the product???
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Your grinder setting might be too fine. Only adjust while the grinder is grinding -- set to a coarser grind. Have you tried the preground coffee dispenser? Again, use coarser ground coffee in case the sieve is getting clogged.
I would not do this as hazelnuts are oily and will probably gum up the grinder.
What you could do is but a few ground hazelnuts in the pre-gound chute at same time coffee beans are grinding. These will go into brewer unit at same time as coffee.
Please dont forget to vote this answer was helpful
I recently had this same issue - it turned out that the lock switch no longer engaged because the spring came out of alignment after the unit was dropped.
Chances are you have a similar issue. You can test this by using a small screwdriver to press down on the safely latch and then pressing the ON/OFF (careful of the blades!!). then you can easily fix it.
Descaling or boiler problem doesn't seem to be your issue as your single boiler is both used to make hot water and coffee. As the hot water is working fine we should concentrate on the brewer unit blockage ( give it a good clean and remove Brewer screen or screens and un block dirty clogged holes ). Then if problem still exists make sure you are not grinding your coffee too thin ( will cause blockage and machine lockup ) if this is the case. I have also come across customers who for some strange reason turned off their machines before it could finish the coffee dumping cycle and leaving it for a while ( left over coffee goes hard and cloggs ). Hope this helps.
Hi there, you have some kind of blockage, If the beans are going down, you need to remove the brewer unit and wash it, if the beans arent going down the exit of the grinder is blocked and needs to be removed, cleaned and replaced
Check the line where the water goes to the brew unit(be careful), disconnect and try to brew coffee, if water exits then the blockage is elsewhere, check the line where it goes into the white plastic valve behind brew unit, if water flows then check the brew unit make sure it is not blocked at the screen.
Sometimes the chamber between the grinder and brewer will clog up.
Open the grind all the way up to the highest number. Push the grind button and while grinding move the dose knob (the one with the + - sign toward minus. If it does not kick in and dose try it again. If it does take off then leave it on the high number for 3 coffees.
Then while the grinder is turning move the two knobs back to whre they were.
If this does not work you can reomve the brew unit and right above where it sits in the machine there is a trap door that you can open.
Open it and shove someting like a straw up toward the grinder and you should get a bunch of grounds droppiing down. Then try the above procedure a couple more times.
If this does not work you may need to google "Saeco repair" and send it to an authorized repair center.