Question about Arris Touchstone 450a (CM450) Modem

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Modem help I live in tulsa oklahoma and i recently order cox high speed internet. after a few days it started to slow down so i scanned my computer and i removed my spyware and other viruses then did a system restore to a few days ahead when i got on my computer the spyware was removed but my internet speed was down to dial up speed idk if i changed some settings the technician made or what but dial up speed is really annoying can anyone help me plz??

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  • kodeblue88 Mar 19, 2008

    yes ill try that thank you

  • kodeblue88 Mar 19, 2008

    can you help me again it didnt work????

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Sounds like you need to do a major tune up on your computer you know about disk clean and defrag right?

Posted on Mar 19, 2008

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1 Answer

Slow download speed


Hi Mimi,
If you haven't checked to make sure your computer is free of malware, sometimes it can slow down your internet downloads. Here are a few programs I'd suggest you install and run:
  • ESET Online Scanner (scans from the web, will take a while)
  • SuperAntiSpyware (download and install)
  • Malwarebytes (download and install)

ESET will scan your computer this one time, and may take an hour or more. SAS and MWB will reside on your computer and can be run every couple weeks. Make sure you always run the updates before you scan with them.There are always a lot of things that can effect your Internet download speed.
Malware infection is just one of the common things that effects Internet Speed. Let us know a little more, like... did your connection recently slow down (used to be lot faster)? Is your computer slow overall? Or did this just start?
Jon : )

Jun 02, 2013 | HP Compaq Black 15.6" Presario cq57-339wm...

1 Answer

Firmware upgrade for Speedstream SS2602 wireless router, we have upgraded our internet access speed to 12/5 with COX Cable and we can only get 5.5/2.5 speed. When we hook directly to COX modem we get 23/5...


The information may be a bit misleading. What COX said about DOCSIS version is for cable modem standard. The higher the number the better the speed. However, it seems that the modem is already getting THAT speed. Some other device (perhap SS2602) is slowing it down.
It seems that SS2602's WAN side only support 10Mbps connection, which, in term, limit the speed to 10Mbps each way. The actual throughput may be even lower. Should that be the case a new router would be recommanded.

Jan 24, 2011 | Siemens Efficient Networks SpeedStream...

1 Answer

Cox says my SB5120 is resetting 12 pulse times a


May be firmware get corrupted due to power-cut or an excess voltage or surge problem.
At times when there is thunder-storm a lot of excess volatge is generated on the phone wire which is link down to the modem
Ok
try to download recent firmware from manufacturer and see if it can be updated.
Cheers
Uttam

Jan 14, 2010 | Arris SURFboard SB5120 Modem

1 Answer

Router or Service Provider?


disconnect the router completely and use only the modem for a few days. if u still have this issue its the modem. if not its the router and u might have to update the firmware of the router.

Jan 13, 2010 | Computers & Internet

2 Answers

Pcx1100u


did'nt get ya

throw some light on it!

you know what sometimes virus/spywares/adwares can slow down you're pc to 486 pc's lol

so do a clean instalation + format ya whole HDD and recreate partitions + when you install windows the 1st thing you've to do is that install Symantec Endpoint Protection or BitDefender Total Security on ya pc

hope it'd be helpfull :)

peace!

Jul 04, 2008 | Toshiba PCX1100U High Speed Cable Modem

1 Answer

Internet has slowed down can someone help


Sounds like you were attacked with adware/spyware. Try to look into downloading a free scanner from www.lavasoft.com called adaware-se. Scan for the problems and delete them as they show. May need to scan a couple of times consecetively to be efficient. Strill need assistance after that, call the cable company and tell them to run a test on your line. You may be getting what is called "LINE NOISE" slowing your speed down. It's a quick adjustment to the outside line if you can get a Tech there. After that, if it still doesn't work, repost on here and I'll give you furter instructions.

Mar 15, 2008 | Computers & Internet

1 Answer

Wizard software installation


You can disable this piece of software within the windows registry or from the "Start", "All Programs", "Start Up" folder.

At least you can turn it off until you find the correct disk to un-install it.

In some cases, if you have the correct disk, reinstalling the software is necessary prior to un-installing.

Dec 12, 2007 | Sony VAIO FRV28 Notebook

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