Question about Brother IntelliFAX 2600 Fax

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Dark line When faxing, the receiver is getting dark lines on the left side of the copy? Do I need to replace the drum in the Brother Intellifax 2600 (if there is even one?)

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  • pwhitlow Jun 13, 2008

    I REMOVED THE CARTRIDGE & DRUM AND CLEANED THE GLASS. WHAT OTHER AREA WOULD I NEED TO CLEAN?

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If the line is not on your recived faxes then you need to clean the area the paper passes over when sending. any marks could cause this.

Posted on Mar 19, 2008

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If moving the blue slider on the drum doesn't help, you will need a new drum.

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Per Brother's User manual,
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_4100_4750e_5750e_EN_98.PDF

Clean the machine’s interior and the primary
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if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
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Jan 27, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Copier


Hello,

Take a look at the paper path. You should see a glass strip somewhere. This is that "sees" the paper. This glass is probably dirty. Take a soft cloth moistened with rubbing alcohol or maybe Windex and clean it. Even a small dot on this glass will show as a long line on your paper. If the line is still there, it may be on your drum which will need replacement.

Hope that helps.

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where you insert the drum, look in the machine on top there is a glass wipe it

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First and most important with Brother machines is , you need to use genuine brother supplies. Almost every time I service a brother and I find generic toner and drums cause the print quality issues. New supplies cost as much as a new machine. If not the supplies then it is laser or power supply.

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