Question about HP DeskJet 712c InkJet Printer

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HP 712C Printer won't print envelopes

Doesn't matter which print tray I use, the printer takes the envelope, acts like it printed and NOTHING prints. HELP!!! Thanks!

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  • wannerk Apr 21, 2008

    I am using the correct envelopes. They are not getting stuck in the machine at all. The printer acts as though it's printing, as if it's printing white ink. They are not wrinkled when coming out. There is no "location" at the back of the printer from which they can exit. Thanks though.

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    do you have a user manual for this model?

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Hi dear

Choose envelopes that are close to 20-lb paper in weight and thickness. Also, make sure that the adhesive on the envelope is capable of withstanding the heat that the fuser puts out to keep the printing on the page. If you don’t, the envelopes will come out of the printer already sealed. If envelopes are coming out of the printer wrinkled, they may be too stiff for the paper path. Open the rear of the printer and let them exit at that location instead.

oke

cropp

Posted on Mar 19, 2008

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Hi,

Step 1- Remove the output tray

307daa9.jpg

Step 2 : Load Envelopes

To print one or more envelopes, follow these steps:

1. Remove all paper from the paper tray, and then slide a stack of envelopes into the tray, with the envelope flaps up and to the left (print-side down), until they stop.

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c2987fe.jpg

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HP Deskjet 920c and 940c Series Printers - Printing Envelopes s.gif s.gif s.gif

gtabseps.gif
gtabblt.gif Loading a single envelope gtabblt.gif Loading multiple envelopes gtabseps.gif Loading a single envelope Preparing to print
  1. Place the envelope, with the flap side on the left and facing up, into the single envelope slot.
  2. Push the envelope forward until it stops. See Figure 1.
Figure 1: Inserting the envelope c00104463.jpg Printing guidelines
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  • Avoid using envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged.
Loading multiple envelopes Preparing to print
  1. Pull out the In tray.
  2. Slide out both paper guides and remove all paper from the tray.
  3. Place no more than 15 envelopes -- with the flap side on the left and facing up -- in the tray.
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  5. Slide the paper guides snugly against the edges of the envelopes, then push the tray forward until it stops. See Figure 2.
Figure 2: Inserting multiple envelopes c00104464.jpg Printing the envelopes Each software program is different and requires different steps to successfully print envelopes. For instance, in many versions of MS Word, clicking Tools , and then Envelopes and Labels , accesses the envelope-printing feature. Other software programs will differ from this procedure. Consult the Help menu on a software program or User's Guide for instructions for the particular application. Printing guidelines
  • Never place more than 15 envelopes in the In tray at one time.
  • Align the envelope edges before inserting them.
  • Avoid using envelopes that have clasps or windows.
  • Avoid using envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged.

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Table 3-7. Paper Handling Menu
Item Values Explanation
ENVELOPE FEEDER
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see page 1-12.
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Set the value to correspond with the
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FIRST
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TRAY 1 SIZE=
LETTER
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see page 1-12.
This item appears only when TRAY 1
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