Question about HP PSC 2175 All-In-One InkJet Printer

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Hp psc 2175 all in one SCANNER PROBLEM

All of the features (including copy and printer) work, BUT the scanner function doesn't...how can i fix this? please help.


thank you. I have windowsxp and my hp2175 will not scan. I get an error message while installing that it cannot find a file. Can you please help me?

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  • peaston Feb 19, 2009

    I get an error message---error occurred communicating with the scanning device. Make sure that the device is connected properly and try again.



    I have installed all the software. checked usb cord and connection gone to hp support and did all the said and it still won't work?

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Search it on google - the missing file I ment.
then copy it in the location the the computer tells you it cannot find it.

About he scaning problem... the AIO is copying but if U're trying to scan from the PC it doesn't work? what error is displayed on your display?

Posted on Mar 19, 2008

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  • 406 Answers

This is only a software issue. Reinstall the software or try installing on other system

Posted on Mar 19, 2008

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Scanner


Software & Driver Downloads - HP PSC 2175 All-in-One Printer @ http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=90809

Select your OS to download & install correct version for your system.

Hope it helps.

Jul 26, 2011 | HP PSC 2175 All-In-One InkJet Printer

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I have a hp psc 2175 all in one printer. I need to scan some documents with a software (examview) and it says that I need to install a TWAIN driver to go on with the scanning. I can't find the driver so I...


Make sure you have the latest software package from HP.

-Go to the HP support website for that model.
-Click Software & Driver Downloads.
-Select OS.
-Click 'Driver - Product Installation Software'.
-Click 'HP OfficeJet & PSC Full Feature Software and Drivers'.
-Click the Download button.

When finished downloading, run the file you just downloaded to install the newest version of the software. You may have to uninstall the old software first.

Good luck!

Mar 24, 2011 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Hp photosmart 3108 AIO- scanner failure cycle power and try again


my scanner alone is not working.is it possible to reinstall the scanner driver seperately

May 11, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

HP psc 2175 printer prpblem


Here is HP's document on how to fix the issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=90809

Copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 14, 2008 | HP 2175 All-In-One InkJet Printer

2 Answers

Scanner


Hey there Andie.
There is a "critical update to resolve the issue with HP directorafter installing Iexplore 7" - reading from the HP page:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en

Try it

Mar 24, 2008 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Copy on my 2179 hp all-in-one


Hi Simoandson, The scanner failure message usually occures when the scanner bulb is not getting heated properly or the scanner bulb is defective. We can check with the issue by connecting the printer direcly to wall outlet and then lift the scanner lid and press scan or copy button and check for the scanner bulb is lit and scanner machinisum is moving fine under the scanner bed.. There is also a Firmware update released by HP that can be downloaded and installed to fix the issue: Here is the link: ========= http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14037-3&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en ======= Just click on the link and in the download webpage click on the download only button and select save to save the download to the computer and once the file is saved make sure that the printer is turn on and connected fine and click on the file to install the firmware update to the unit If the issue still presists try to performe the steps in the below webpage: =========== http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&cc=us&lc=en&dlc=en&product=1138346&dlc=en&lang=en ======== Hope this will help you to fix the issue Regards, Barret.

Sep 02, 2007 | HP PSC 2175 All-In-One InkJet Printer

2 Answers

Hp psc 2175 scanner problem


Firmware problem with unit or a stuck keyboard. This is commomn on the PSC series which includes full scanner head failure. Unplug unit from computer to see if it will do it with no cominication to PC.

Mar 28, 2007 | HP PSC 2175 All-In-One InkJet Printer

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