Question about Canon imageRUNNER C3220 Color Copier

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Error code E000002-00007

Canon tells me turn off main switch and turn back on again. Gives me this code. Earlier we were having paper jam issues and I have since replaced the fuser because it was toast, but it still will not let me back into the printer.

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Hello texantea,
Interesting, you had a fuser handy. That is exceptional. I wish I had a key operator as handy as you. Now to the point. Since you had a fuser code you will need to go into service mode to reset this error. I know the copier said turn off and turn on and blah blah. I have no idea why they do that when its a known fact that a fuser code(for safety reasons) cannot be reset by the customer. However if you go into service mode, typically used by us toner monkeys, the code can be reset. Here is what you need to do. Press "additional fonctions" on the op panel then press both numbers 2&8 at the same time and then press additional functions again.You will see a new and wonderful screen called service mode. The topblock of several will say copier. Press copier. At the top will be several tabs and one will say "FUNCTION". Press it. At about the center of the screen you will see "CLEAR". Press clear. Now you will see a menu which includes "ERR". Press err and then in the lower right corner press "OK". This will indeed reset the copier and allow the device to forget its past problems and take a fresh look at the start-up process. Once you have pressed ERR and then "OK".... power the copier off by the power switch located at the far rear portion of the right panel. Power it back up in a few seconds and if the new fuser you put in is good, you will be back in copier heaven.TADA!!!! Good Job! Please be sure to return to "FIXYA" and let them know I helped you , or cuss me like a dog. Either way I truly hope this helps. Take care!!!! :-)

Posted on Mar 25, 2008

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Thanks for sharing some great info, spinal! Much appreciated!

Posted on Jun 30, 2008

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Machine says paper jam and to remove paper No paper in machine Cant clear error codes


Disconnect the power cord from the back of the Canon Inkjet Printer. This is an important step when working inside ANY electronic device.

Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.

Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.

Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.

Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.

Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.

Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.

Plug the printer's power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.

or
Paper jam error.
How to correct, fix: Remove the jammed paper. If paper jams frequently occur, check the following:
1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.


or
How To Reset Canon Printer MP160, MP180, MP460
How to correct, fix: Reseat ink cartridge for Printer (MP160 / MP180 / MP460) Issue: ERROR LED: E, 1, 4

How to correct, fix: Press ON/OFF switch to reset the multifunction device Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.) Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer. Wait approximately ten seconds and then press the <ON/OFF> button again. Wait until the device has completed its cycling process before submitting another job request.
Turn the machine off, and remove the power cord from the electrical outlet. Wait approximately ten minutes then plug in the power cord and turn the machine on. If the problem is not resolved, the machine may require service.

It just may be that the so-called roller cleaning operation may calibrate the timing

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Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

  1. Error Codes - Toshiba 2860

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