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I have a Canon MP830 printer.For no apparent reason I am getting horizontal blank gaps 1/4" wide and about 19/32 between gaps.I have utilized all the maintenance steps but still no luck

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  • 3 more comments 
  • 2suejoe Mar 20, 2008

    I am getting gaps of printing uniformly from my MP380

  • 2suejoe Mar 22, 2008

    Yes,The black prints fine.The color is faded and only half of the color lines seem to print at least the letters in thetest pages.

  • 2suejoe Mar 29, 2008

    I have a Canon MP830. The horizontal lines print fine . I ran continuious lines horizontally down an 8 1/2 x 11 page.The lines are 1/4 inch apart. however the first 3 print fine.The fourth line is totally blank..Then 3 more lines print fine but again a blank space and on with regularity.

  • 2suejoe Mar 29, 2008

    Any particular cartridge .I have 2 blacks and three colored.

  • 2suejoe Mar 29, 2008

    Is the service manual you speak of the same as the users guide? I think not but don't want to spend 9.99 if there is duplication.

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5 Answers

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  • Master
  • 652 Answers

Your cartridge seems to jam due to dry ink. Some of the nozzle is jamed and ink not passing through it. As a result you are getting blank line.

If all the privious solutions have been failed, then try this:

1. Remove your cartridge from printer.
2. See care fully on the bottom of the cartridge.
3. Take fresh and clean paper, (out of dust).
4. Clean it manually and gently.
5. Clean it till some ink deposited on the paper.
6. Then place the cartridge gently at the positions in the printer
and enjoy happy hours of printing.........:))

And don't forget to Rate This solution as Fixya.........lol

Thanks
Iqbal

Posted on Mar 29, 2008

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  • Master
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Have you tried to clean the printer heads, I would try shaking the color ink cartridge and clean the head and if you tested the ink flow from the cartridge it should be a solid line

the printer heads would be my best bet on this problem or possibly some of the metal readers got dirty that transfer the printing information. You could try cleaning these, they should be a thin piece of metal next to the printer heads and ink cartridges

Posted on Mar 29, 2008

  • Benjamin Patri
    Benjamin Patri Mar 29, 2008

    since the colored are having problems, those are the only ones that you need to work on

  • Benjamin Patri
    Benjamin Patri Mar 29, 2008

    A service manual and a user guide are usually two different things, but it might be easier to take it to a printer repair shop than buying the service manual if you can't figure out how to fix it

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I think you need a service manual ; it is below:
http://www.2manuals.com/product_info.php?products_id=684
but first try to update printer's driver or uninstall and install again and see if there are changes in printing.

Posted on Mar 20, 2008

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  • Master
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Hi,

Are you using original ink cartridges?

Posted on Mar 20, 2008

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Can you brief about the steps you have used til now sir?

Posted on Mar 19, 2008

  • 2 more comments 
  • dewan nafees ahmed Mar 19, 2008

    so that we can give you new solutions to try with.

  • dewan nafees ahmed Mar 19, 2008

    here is a lot detailed explanation.

    please patiently go trough all.

  • dewan nafees ahmed Mar 19, 2008

    Horizontal or Vertical gaps in the printing?
    If you've just recently replaced a cartridge and the printed page is
    entirely blank, contains blank gaps or missing text:


    1) Make sure you've removed the protective shipping tape or vent
    tape.



    a) This is easily overlooked but is quite simple to remedy.
    On HP, Lexmark, Dell and similar disposable print head cartridges,
    you'll find a strip of plastic film on the bottom of the cartridge
    covering the printhead. This tape is used to seal and protect the
    printhead during shipping. It prevents ink from entering the
    printhead where it dries to form an ink clog.


    *WARNING: DO NOT CONFUSE
    SHIPPING TAPE WITH THE CONTROL RIBBON, The red-brown film which
    contains fine circuitry used to operate the cartridge. Removing the
    control ribbon will render your cartridge useless.


    b) On Epson, Canon and Brother cartridges, for fixed print head
    inkjet printers, you'll see a tear off strip, usually with a graphic
    which indicates that the tag is to be pulled. The tear off strip
    seals the the vent holes on the top of the cartridge to prevent it
    from drying out on the shelf or during shipping.


    After ensuring that the shipping tape has been removed, run the
    printer's "Head Cleaning" utility to prime the cartridge, then print
    a test page.



    2) If your printed output still indicates clogged ink nozzles:



    1. From inside a software application such as MS Word or Notepad,
      go to the File menu and click "Print".

    2. Click on your printer in the list to select it.

    3. Click on the "Preferences" button and the "Utilities" or
      "Maintenance" tab

    4. Locate and run the "Head Cleaning" utility at lease once but no
      more than 3 times consecutively.

    5. Print a test page.

    *WARNING: If your
    cartridge houses your print head as in HP and Lexmark inkjet printers,
    never use the Head Cleaning utility more than 3 times consecutively!
    You'll likely burn out the resistors in the cartridge's print
    head. Wait 20 minutes while the print head cools before trying again.
    Check your printer manual and documentation for recommended methods.

    Since most Epson and Canon printers use suction pumps to clear
    clogged print heads, repeatedly running the cleaning cycle applies
    increased suction to the clogged print heads. This tends to waste a
    great deal of ink and in most cases, probably won't damage the print
    heads. Check your printer manual and documentation for recommended
    methods.

    Wait a minute or two to let the ink soften and liquify between
    cleaning cycles. Always print a "Nozzle Check" or "Test Page" between
    cleaning cycles. Check the test pattern to ensure that all nozzles are
    firing. If not, wait a few minutes before trying again.



    TIP: Print several (two or three)
    pages of a full spectrum color image

    (to remove air bubbles or foam that a printhead cleaning cycle may not
    have removed). If the printed image is still not acceptable, repeat the
    process.

  • dewan nafees ahmed Mar 19, 2008

    To clean ink cartridges with print heads:


    1. Take a shallow dish and pour in the liquid to a depth of 3 to
      6mm (1/8 to 1/4"). You should have just enough to wet the print
      head.

    2. Remove the problem cartridge from your printer. Avoid touching
      the print head or contact ribbon and place it with the print head in
      the liquid. Let it soak. Depending on the degree of blockage, this
      process can take anywhere from 10 minutes to overnight.

    3. This process does require patience, so just let the cartridge
      sit. Refrain from tapping it or rubbing the print head. In doing so,
      you may just drive the clog back into the print head. You'll know
      it's working when the colour you've been having problems with starts
      to flow into the surrounding cleaning liquid.

    4. Take a few sheets of paper towel, fold them into a pad and pour
      some cleaning fluid into the center. The towel need not be
      completely soaked, but the center should be quite wet.

    5. Remove the cartridge and holding it gently by the sides, be
      careful not to touch the electrode ribbon and gently push it down
      into the center of the moistened paper towel. Rock the cartridge
      gently from side to side, front to back in a dabbing action in order
      to draw the clog out and get the ink flowing more freely.

    6. You should see the colour spotting on the paper towel. Once
      you've established that the ink is flowing, reinstall the cartridge
      and, try another head cleaning and print a few more test prints.

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