Question about Zone Labs ZoneAlarm Internet Security Suite 2005 (zonealarms5) for PC

2 Answers

Anti-Virus Update Error

I get an "anti-virus update error" message when I try to manually update my ZoneAlarm Security Suite version 7.0.462 .
Any help appreciated. Thanks.

God Bless,
[email protected]

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2 Answers

Thanks for your response, but the problem is no longer a problem. Over the course of time it has disappeared. Maybe shutting down and restarting the computer had something to do with it. Anyway it works just fine now. Thanks for trying.

Posted on Mar 22, 2008

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Http://download.zonealarm.com/bin/free/information/zaav/releaseHistory.html

  • Open ZoneAlarm, then press F1.
  • From the search tab, type Troubleshooting
  • Double-click on "I'm having trouble connecting to the Internet
  • see also the configuration of your firewall, if you grant the acces to internet to update of your antivirus.
  • Sergio

Posted on Mar 19, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

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Download, Unzip, Install and Run TDSSKiller:
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Download, Install and Run Super Anti-Spyware:
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Update your Adobe flash player software to the latest version:
http://get.adobe.com/flashplayer/

If that doesn't fix it you might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
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Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs...

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don't forget to rank me...fixya

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That fatal error warning message is not coming from your operating system - it is coming from a virus. Do not follow whatever instructions boxes like that may tell you until after the following process.

Turn on your machine's firewall and tick NO EXCEPTIONS. Download an anti-virus product like AVG from download.com. Install it, update it until it says it has all updates, and then do a complete scan of your machine removing viruses.

Reboot.

Navigate to WINDOWS UPDATE on your start bar and allow it to install all updates it can, even optional ones.

Reboot.

Go to ADD REMOVE PROGRAMS from CONTROL PANEL and remove all security software besides the anti-virus you just installed, since this software has failed and is now unreliable.

Good luck...

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