Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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ImageRunner 3570 cannot scan

I am able to print but unable to scan. Following error message on the screen: "Device is not available for scanning".

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Do you have a "Board Scanner"? It's Option, you must buy it.

Posted on Apr 16, 2008

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6ya6ya
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Ir 3530


please cleen your scanner home position sencor

Jun 30, 2013 | Canon ImageRUNNER 3570 Copier/Printer

1 Answer

My printer won't print. It will also say "unable


Ok, for the printing part you should check the following:
-connection between printer and computer
-make sure the machine is not in power save mode
-make sure machine is online; click start, printers, choose printer and make sure 'Use Printer Offline' is unchecked
-reinstall the drivers from here: http://welcome.solutions.brother.com/BSC/public/as/au/en/model_top/colormfc/mfc5490cn_all.html?reg=as&c=au&lang=en&prod=mfc5490cn_all

Now regarding the scan error, seems to be a mechanical error. Remove and objects that might stop the scanning to proceed. Also, check the manual for Troubleshooting on the link above.

Nov 14, 2010 | Brother MFC-5490CN Flatbed Inkjet...

1 Answer

Ir3570 Takes Half Hour to start printing 3 pages - help!!!


Sounds like you have the wrong driver installed, go to canon website and download a new driver for the machine

Jul 06, 2010 | Canon ImageRUNNER 3570 Copier/Printer

1 Answer

Unable to Scan


Remove the TWAIN software and reinstall it. Best if you can use the add/remove software in the control panel. You might want to look in the Device Manager for the USB entry that controls the device and remove that. If you find it open with an error, definitely remove that entry.

You might want to check with Brother to see if they have a updated driver for your 5840.

Thanks for your question at FixYa.com

Jan 01, 2010 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

How to find the IP Address canon IR3570


you should be able to go through the print menu on the printer and look for something that says information or configuration and look for network settings and print this page.

ADDITIONAL FUNCTIONS>SYSTEM SETTINGS>NETWORK SETTINGS>TCP/IP SETTINGS

Nov 25, 2009 | Canon ImageRUNNER 3570 Copier/Printer

1 Answer

Canon ImageRunner 3570 Touch Screen


you have to do it in service mode.

hit additional functions.....let go
hit the 2 and the 8 key together.... let go
hit additional function ......let go

then on the screen hit copier...
function
panel
touch check
this will put + on the screen touch the + in the 9 possitions it pots up in and then hit reset twice. if this doesnt align it you have to replace the screen.

Aug 11, 2009 | Canon imageRUNNER 3570 Copier

2 Answers

Unable to send scanned document


What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

Nov 18, 2008 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Won't scan nor fax


HP multi units are notorious for scanner failures. It is just a weak component in their machines. I have seen this time and time again. The only solution is to change the scanner out or purchase a different machine. Just keep in mind the notoriety HP has which failed scanners. If you want to venture into the replacement of the scanner the following website might have the product you are looking for. Otherwise, search around the net for a scanner assembly unit for the OJ7310. But, be prepared scanner units are not cheap.
Check here first...PrinterFixer.net

Nov 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Canon Imagerunner 3570 - has stopped scanning


Try to reload the machine system software as it may be corrupted due to the power outage if this does not solve the problem the harddrive may be damaged just as its possable for a computer harddrive to be damaged if you do not shut your computer down and just pull the plug out.If you need any more help please get back to me or phone 00447764303923 i am in the uk

Feb 18, 2008 | Canon imageRUNNER 3570 Copier

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