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Lost password for Toshiba dkt 3020-sd

My boss bought a Toshiba DKT 3020-SD phone system, used. Unfortunately, the old greeting and voicemail is on from the last company. How do I clear out their voicemail and set my own. The person we bought it from says he doesnt remember any of the passwords. HELP :)

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  • zack1984 Jun 27, 2008

    I have the same problem. Any help would be greatly appreciated.

    zack myers

    zack@foreclosure-sos.com

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Did you fix this yet

Posted on May 12, 2008

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The Only way to change to voice mail is to have the old password. For example I just had to change all my companys passwords and reset the voicemails. The way that we had our passwords was by the last our in there social. Sorry to say that if you dont have the previous password you might not be able to change them. The only other suggestion I have is find a IT guy that is very familiar with the product.

Posted on Dec 08, 2008

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Posted on Jan 02, 2017

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How do we re-set a voicemail on Toshiba DKT2020-SD?


Here is a link that pretty much explains it. However, it says to dial 400 to get to your voicemail system. This can vary in programming. If you have an auto attendant that answers your inbound calls, just dial 999 to get to the Administrator mailbox, and then follow the rest of the directions.
http://www.telelinkcom.com/quickstart_pdf/ToshibaVoiceMailSystems/StratagyVoicemailAdminMailbox.pdf

Oct 19, 2016 | Toshiba DKT-2020-SD telephone

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Create a voicemail for toshiba DKT 2010-sd


Hit your main voicemail interrupt greeting by pressing pound enter box 999 enter password usuallu 999 or 999997 but could be anything listen to prompts ti create mail

Feb 06, 2014 | Toshiba DKT-2010 Corded Phone

1 Answer

Mailbox passcode is uknown. used admisitrative mailbox to reset the pass code. what is the new pass code?


This depends on the voicemail system. Here are some common default passwords for voicemail.

1234
0000
1111
9999
4321
7777

Hope this helps.

Jan 04, 2011 | Toshiba DKT-2020-SD telephone

1 Answer

How do I forward my phone (DKT-2020-SD) to voicemail?


This does depend on which Toshiba phone system your phone is connected to
Here are a couple possible methods


Press button
Dial 601(all calls) or 602(busy) or 603(no answer) or 604(busy/noanswer)
Dial voicemail access code(extension number of voicemail)
Press button to end


Press button
Dial #601(all calls) or #602(busy) or #603(no answer) or #604(busy/noanswer)
Dial voicemail access code
Press button to end

Dec 08, 2010 | Toshiba DKT-2020-SD telephone

1 Answer

I want to get the free manual for the Toshiba DKT3020 SD


http://www.craigcommunications.net/toshiba-dkt-3020-sd-phone.asp.This link contains the manual download and use it.Thank you.Rate me if my solution was helpful

Nov 02, 2009 | Lands Phones

1 Answer

Voicemail timestamp & "on hold" too long


Yes Music can be played from your system during transfer. Simple connect any radio or cd player to the RCA jack located on your KSU (main box) For setting the time in voicemail log into box 999 with sec code 999997 or just 997 and press 8 for admin features. More guides and ACTUAL manuals can be found here
http://guides.idacomusa.com/

May 18, 2009 | Toshiba DKT-2020 Corded Phone

1 Answer

I am trying to change our company voicemail and the manual (with the company's contact info is, who we bought the phone from) has walked away. Is there a standard code for setting the main VM greeting?...


What Toshiba Voicemail system do you have? Is it a Toshiba or third party voicemail? Depending who setup you voicemail and what version you have. Mailbox 990 is the Intro greeting "thank you for calling xyz company". Mailbox 991 is the main greeting "press 1 for sales press 2 for tech support etc. If you have a toshiba Voicemail. Need to login to 990 and 991 (need to know passwords) Newer versions you can setup just 991 mailbox for both.

Nov 26, 2008 | Toshiba DKT 3010 Corded Phone

2 Answers

Toshiba DKT 2020-SD without a manual!


The phone you have DKT2020-SD can be used on many different Toshiba phone systems. For a phone all you will find are user guides. You need to find out which phone system you have and look for the manual for the system. All the Toshiba phone systems say "Toshiba" plus the description on the front cover. Example: "Toshiba Strata DK-280"

Not sure what you plan to change but programming can be quite difficult if you have no experience with it. It does depend a lot on which system you have. Many of the newest systems require special programming software.

Nov 13, 2007 | Toshiba DKT-2020 Corded Phone

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