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I own a Canon Power Shot S410Digital Elph which was purchased about four years ago. At the time I installed the Digital Cameta Solution disk and the ArcSoft 1.3 in my HP Laptop which said it was for Windows XP. I just bought a Dell Laptop and have Windows Vista Home Premium and would like to download pictures. What must I do to be able to download pictures from the camera?

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  • angelw1114 Mar 19, 2008

    I will first search the Cannon website. What words would you use to try to find the updated software?

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This version of arc soft seems to be vista compatible.
link for the latest version

Posted on Mar 19, 2008

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Here is Canon page with downloads for your camera. I suggest installing first the software on disk provided with your camer, then download the updates for Vista.
If your camera is recognized on Vista you should find the camera as an external usb drive in 'computer, if you open it you should find there some folder with pictures inside.

regards

Posted on Mar 19, 2008

  • Ginko
    Ginko Mar 25, 2008

    Any luck with your camera problem?

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Use either a media card reader or a USB connection to the camera. Most proprietary software will handle the pictures [paint shop or photoshop] or in fact windows fax and picture viewer which is bundled. You may need a driver - I will look for a driver and send you a link once I finish work. Please rate assistance accordingly.

Posted on Mar 19, 2008

  • dave donert Mar 19, 2008

    The page listed as ginko's solution is for the SD500 the WRONG camera. This site used is canon USA you may find more information on your local canon site.Here is the correct link:



    S410 vista


  • dave donert Mar 19, 2008

    Please rate the solution as appropriate and correct and accept it.

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Many times the older version drivers will work as new released operating systems try to be backwards compatible with software. Try loading the XP software or search the Canon website for updated software for your model.
Dan

Posted on Mar 19, 2008

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