Question about Samsung ML 2010 Laser Printer
I just replace my cartridge, and now I get a black dot printed every one and one half inches the length of the paper. They are a half inch in from the left edge.
If the black dots were not present with the old cartridge, then one can only suspect the new cartridge at fault. This rarely happens but it do happen. Chances are that there is a defect on the drum inside the new cartridge. You can visually check for this imperfection by removing the cartridge and sliding the protective cover to partially expose the drum (not in direct sunlight as they are light sensitive). There is a white gear at the side that you can manually rotate ( a bit stiff) to check for the possible fault. you can approximate the possible location by aligning a printed paper with the series of dots against the drum to give you an idea where to concentrate on.
Should this be the case, it is possible for you to return the new cartridge for a replacement.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on Mar 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Open the MP tray and place a new sheet of A4 paper on it.
Press and Hold the Clear/Back button and also press and hold the Left Arrow. The display should change to 'Drum Cleaning'
Press the OK button and it should clean the drum and print a sheet with smudges where your dots used to be.
You may need to repeat the procedure a few times.
Posted on Nov 01, 2010
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