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Re: Maytag Microwave Model # MMV5000DVW
It would appear that you have a bad turntable motor, but it may also be the coupler.
You can check this by taking out the glass turntable, and gently trying to wiggle the little square device that drives the turntable support.
If the coupler feels loose, it's probably broken.
If it feels tight, grip it very firmly with your fingers and try to turn a little it as if you were imitating the motor. If it turns the motor, you'll hear the whining sound made by the motor gears. That would mean your coupling is probably okay. It takes a little force to turn it.
If it doesn't turn, you may not be turning enough, or the coupler or motor may be bad.
If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
There may also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
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If the oven is STILL heating, but the carousel isn't turning, this problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft, turntable ring or coupler) under the middle of the glass tray. The following link explains how to access and replace the motor:
This is a very simple repair, that usually is not expensive. The price will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.
You can refer to any of the following websites for comparison:
The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you may need.
The average price for a motor is about $25 to $45. If your model number is not listed at all the sites, use the part numbers from the Sears site and use them for your search criteria. The model numbers don't always cross reference, but the part numbers do. The part number for a replacement turn table motor for the model you have listed is WB26X10038 (listed as item 43). If your model number does not cross reference to all websites, use the part number from the Sears website as your search criteria. NOTE: Even though the carousel may not be turning, you can still use the microwave while awaiting parts. You will need to physically rotate whatever you are heating about midway through the cook time to ensure even heating. Early model microwave ovens were not equipped with a rotating carousel and this was the common procedure.
this is due to the magnitron tube is arching and there is possibly grease or dirt around it .You may need to replace the microwave. The drive for this model may be belt driven and the belt is worn and slipping. Repairs for this is usually a lot more than a new microwave.
The spindle (called a turntable shaft) sits atop a small motor shaft from the turntable motor. You either have a weak turntable motor, stripped shaft (which allows the motor shaft to free spin when it has any weight on it), or both.
The turntable motor is located under the bottom panel of the microwave oven. You do not have to uninstall the oven for this repair.
First, unplug the unit, remove the glass carousel tray, and pull straight up on the turntable shaft to remove it. Next, locate and remove the series of screws along the bottom panel underneath the oven. The bottom panel will open exposing the drive motor. The motor comes out by disconnecting the connector plug and a couple of mounting screws.
If the model number you have this listed under is correct, you can view these parts at searspartsdirect.com. Locate items 11 (turntable motor) and 14 (shaft) under the "Cavity" heading. Other sites you may try are pcappliancerepair.com, appliancepartspros.com or repairclinic.com to see if you can find these parts any cheaper.
If you have any questions, please let me know. I hope you find this information helpful.