Maytag Microwave Model # MMV5000DVW

It would appear that you have a bad turntable motor, but it may also be the coupler.

You can check this by taking out the glass turntable, and gently trying to wiggle the little square device that drives the turntable support.

If the coupler feels loose, it's probably broken.

If it feels tight, grip it very firmly with your fingers and try to turn a little it as if you were imitating the motor. If it turns the motor, you'll hear the whining sound made by the motor gears. That would mean your coupling is probably okay. It takes a little force to turn it.

If it doesn't turn, you may not be turning enough, or the coupler or motor may be bad.

If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There may also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

There is a good video showing you this test on a good motor. If the video does not embed below, find it here: http://www.youtube.com/watch?v=rPSWi_z7M58

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