Question about Maytag MMC5000 Microwave Oven
Microwave will not rotate if there is weight on it. Without weight it will rotate.
It would appear that you have a bad turntable motor, but it may also be the coupler.
You can check this by taking out the glass turntable, and gently trying to wiggle the little square device that drives the turntable support.
If the coupler feels loose, it's probably broken.
If it feels tight, grip it very firmly with your fingers and try to turn a little it as if you were imitating the motor. If it turns the motor, you'll hear the whining sound made by the motor gears. That would mean your coupling is probably okay. It takes a little force to turn it.
If it doesn't turn, you may not be turning enough, or the coupler or motor may be bad.
If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
There may also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
We're happy to help and we appreciate your thoughtful rating of our answer.
There is a good video showing you this test on a good motor. If the video does not embed below, find it here: http://www.youtube.com/watch?v=rPSWi_z7M58
<object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/rPSWi_z7M58"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/rPSWi_z7M58" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object>
Posted on Mar 20, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 09, 2011 | Hotpoint RVM1425 Microwave Oven
Mar 08, 2010 | Maytag Appliances Over-the-Range Microwave...
Aug 05, 2009 | Maytag Microwave Ovens
Aug 05, 2009 | Maytag MMV4205 Microwave Oven
Nov 22, 2008 | Maytag UMC5200AAS Microwave Oven
Jul 29, 2008 | Microwave Ovens
Apr 08, 2008 | Maytag MMV1153A Microwave Oven
Mar 31, 2008 | Maytag MMV5165 Microwave Oven
142 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: