Question about Tomtom GO 910 GPS Receiver

2 Answers

Stuck on screen even after the reset

The screen reads tomtom find your way the easy way and is frozen in that screen I dids a reset and when i power it on it goes back to that screen and will not turn off only a reset can turn it off

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  • 4 more comments 
  • Anonymous Apr 14, 2008

    Screen Frozen Reset Button not responding.

  • Anonymous Apr 14, 2008

    stuck on screen

  • Anonymous Apr 22, 2008

    My screen is blank after I updated

  • Anonymous Apr 26, 2008

    TOMTOM 910 HAS FROZEN SCREEN / READS "FIND YOUR WAY THE EASY WAY" / CAN NOT TURN UNIT OFF

  • Anonymous Apr 30, 2008

    my problem is identical to that posted by skinfan on 19,march. my unit is only one day old it locked up the first time I connected it to tomtom home.

    this was a factory refurbished unit purchased on the net.

  • teiversen May 03, 2008

    stuck on screen even after the reset

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2 Answers

Screen frozen not resbonding

Posted on May 02, 2008

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  • Expert
  • 515 Answers

Go to:
http://www.tomtom.com/support/index.php?Language=1&query=startup+screen&FID=9080

Please read the WHOLE page, follow the instructions.

Posted on Apr 12, 2008

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1 Answer

Tomtomone stuck with frozen screen and wont switch off can switch off using the reset button but when switched back it sticks on the tomtomone screen


Your TomTom home software is corrupted:

1) Try a 'hard reset': while the power is on, stick a small (tooth/match) stick through the hole under your unit base and opposite to were the USB connector go, for a few seconds, remove the pressure on the stick will cause a complete system reboot if possible.

2) Check the health of your Tomtom One flash drive: connect to the computer, use Windows Explorer -> Properties -> Tools > Error-checking to scan and repair any problem.

3) Restore software: using TomTom Home, restore from a previous backup followed by a device update while connected online.

Hope it helps: let me know how you go and good luck!

Jan 06, 2010 | Tomtom ONE GPS Receiver

1 Answer

Frozen screen, wont turn off


hit the reset button on the bottom with the power on...it will reset ..

Feb 25, 2009 | Tomtom ONE GPS Receiver

1 Answer

Problem with tom tom 520


Do a soft reset by holding the power button down for 15 seconds. then power on and off. it should work. It did for me. if not, call tomtom. they are willing to help quickly

Feb 09, 2009 | Tomtom ONE GPS Receiver

1 Answer

I have a tomtom one 2nd edition. It is frozen on.


Easy, simple take a pen and press the reset on the bottom of the Tomtom, just like any other electronic device.

Dec 30, 2008 | Tomtom ONE GPS Receiver

1 Answer

Frozen screen


I have had a frozen screen on my TOM TOM - I solved this problem by resetting the TOM TOM. I did this by pressing the pinhole reset buttom on the back of the unit - labled RESET.

Nov 27, 2008 | Tomtom ONE GPS Receiver

1 Answer

Frozen tomtom go 910


Hi, Not a nice problem that. Try connecting your tomtom to PC ( not through home ) so the tomtom will look like a USB drive in "My Computer". if TomTom Home tries to load up , cancel it. Look in "My Compuer" If you do see the TomTom as a drive , open it up and copy the folders and files to your PC. If that works, now you have a backup and you can have a mess around knowing that if you mess things up , at least you can put things back as they were and you won't have made anything worse than it was before. Once thats done , try a harder reset in normal way but also hold the ON button in whilst doing the reset . Many people press too hard on the reset button and also hold it too long so just give one single press , only hard enough to feel it click in , then out. Thats all it needs for a reset and it avoide damaging the switch ( yes , I have seen many reset switched stuck in or broken ). I think theres 2 possible causes for your problem . 1/ You now have a corrupted file on your TomTom preventing the boot-up continuing. 2/ Your Tomtom is still trying to perform the last function ( backing up through TomTom-home ) and has somehow got stuck in that loop. For the moment , try the above and see how you get on and if you donn't solve it please post on this forum again .

Good luck .

Nov 12, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

GPS 910 HAS FROZEN SCREEN


First, do a reset:
http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
  1. Hold reset button pressed for approx 15 sec
  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button

Apr 29, 2008 | GPS Devices

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