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Hi, I purchased a Seagate 500G External Firewire HD for Mac back in early Nov. A couple of days ago I turned it on and the familiar icon wouldn't appear on my desktop. Have tried unplugging and restarting but no luck. Have got tons of photos etc. stored on it that I really don't want to lose! Any suggestions on how to retrieve my files? Thank you for your help! Marley

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  • maspin7615 Mar 29, 2008

    Hi, so your saying if I connect this external
    HD to another Mac computer it will come up on their desktop and thus be able to back up?
    Can you tell me why this would happen to my
    new HD? Is this a common problem? Any way to
    make it work on MY computer again?

    Thanks!
    Marley

  • maspin7615 Mar 29, 2008

    Hi, I've also got a whole MP3 library as well
    as over a thousand photos.

    Any way to make this HD work again on my
    computer? It's less than 6 months old!

    Thanks,
    Marley

  • maspin7615 Mar 30, 2008

    Hey Sweet Rascal,
    thanks for all the tips. Now will have to
    try and find someone who has a computer with
    a firewire port! Sure hope it'll work. Will
    let you know!

    Thanks again.

    Marley ;)

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4 Answers

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You can try by connecting your hard disk in your friends system and take a back up of your needed data...

this is one of the way to recover your data

Posted on Mar 29, 2008

  • isaac johny
    isaac johny Mar 29, 2008

    well smilemaker also have same thinking i suppose..

    good evening ..
    smilemaker

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Hello maspin7615 ,


Connect ur hard disk to other computer and copy all ur data !!

Posted on Mar 29, 2008

  • Kanth raj
    Kanth raj Mar 29, 2008

    No need to be Mac itself ... watever the operating system be but u can copy all the data from ur hard disk ... all mp3 too...


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You want to recover the photos alone right?

Posted on Mar 29, 2008

  • dewan nafees ahmed Mar 30, 2008

    ya ok let me tell you

    see Hard disk is also a man made device. and one out of 1000 becomes defective. after all we r humans that who make it. and that is where quality stands.
    because of your luck you got that defective one which was one out of 1000.

    this is not a big matter to worry about.

    if you want to recover ANY DATA from the HDD(hard DISK Drive)
    you have a lot of methods.
    you can connect it to other system as an extra HDD and try to recover.
    if you a problem with even seeing the data in other system then you will have to try some kind of software like STELLAR PHONEIX
    but if you have a problem with even connecting that drive to system try few more systems.
    but if none of the system even detects the HDD then its a great problem.
    nothing can be recovered in that sense.

    in that case take it some tech and ask him if he can do anything. but most probably he too wont be able to do anything.
    but give a try

    if all this fails then take it segate replacement center itself.

    they have a excellent customer service. they will give you a new HDD sealed with in 5 or 7 days.

    thats it sir

    thank you

    wish you good luck

  • dewan nafees ahmed Mar 30, 2008

    thats nice to hear.

    hope i will get a news from you.

    thank you

    sweet rascal

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Back up files and install the CD

Posted on Mar 19, 2008

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