Question about Sony STR-DE835 Receiver

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Protector When watch DVD the word"Protector " appears and the sound goes off. What is going on? I've owned it for 8-9 years and it just now does this.

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  • Anonymous Apr 28, 2008

    My receiver has the same problem. I turn it on and works for a couple of minutes, then "POP" and the protector signal comes on. Is it worth it to fix it?

  • Anonymous Jun 29, 2008

    im having almost the same problem. the protector light comes on, but only one speaker turns on at a time. i thought at first it was maybe a blown speaker, but i wanted to make sure. so i changed speaker cables, and changed to peakers setting "B", both speakers work 1 at a time but together i get that message.

  • Anonymous Sep 10, 2008

    I too have heard the POP and smelled a smoky smell. The PROTECTED message was showing. Powered down and now I get no sound, even though everything seems to be powered up ok.

    It would be nice to know the solution.
    Seems strange that so many are happneing at the same time.

  • jss1962 Jan 08, 2009

    Receiver powers up & then shortly after the "protected" word comes on the display. jeffreyssterner@yahoo.com

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I checked the speaker connections and found there was the tiniest strand shorting out. Re-twisting wires, re-interting and ensuring no short fixed the 'protect' problem for me.

Posted on Jun 17, 2012

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This message indicates that a problem was detected in the amp. In order to prevent any further damage to the amp or the speakers, the outputs are turned off. Does the receiver show this at all times now?
Dan

Posted on Mar 19, 2008

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