Question about HP OfficeJet 7310 All-In-One InkJet Printer

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My fax sound but dont received any fax

I MOVE MY OFFICE TO MY HOUSE AND IN THE OFFICE I WORK BEFORE I LEAVE THE OFFICEJET 7300 JUST ONLY TO RECEIVE FAX OR TO SEND FAX OR TO PRINT ANY PAPER. AT THE BEGINER EVERITHING WORK BUT ONE DAY THE FAX STOP TO RECEVED FAXES; THEN I WENT THERE AND I CHECK THE SET UP FOR THE FAX EVERITHING WAS OK ,AND I CAN SEND FAX BUT I CANT RECEIVED FAXES, THE BEEP KEEP RINGING AND DOESNT RECEIVE ANY FAX.

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  • Birama Mar 26, 2008

    am also facing the same problem but there is a small different, when somebody senting the fax there is an error , mean the voice indication ask as to enter a pin code. But i can sent the fax.

  • tinman7 Sep 05, 2008

    My fax machine brother mfc 465 cn say its recieving faxes but never prints them. I can' t find out why.

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  • 210 Answers

Hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

Posted on Mar 19, 2008

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