Question about Acer Aspire 4315 Notebook

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Acer Crystal Eye Webcam and MSN Messenger

Whenever I try to connect the Acer crystal eye webcam with my msn messenger the following message appears: "Your conversation cannot begin because your camera is currently in use or not plugged in. Make sure your camera is available and try again."
However when I connect the webcam using my desktop icon it works!!!

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  • Robert Lamaster Jun 14, 2008

    The fix:



    The Acer Crystal Eye webcam built-in to many Acer laptops won't work with MSN Messenger / Live Messenger / Yahoo Messenger, etc out-of-the-box.



    The problem is that the Crystal Eye APPLICATION, pre-installed with the laptop, takes exclusive control of the camera.



    Remember there is a difference between the APPLICATION and the DRIVERS. You can download both (2 versions of each) from the Acer website.



    To fix the problem:



    Download and extract the drivers for the camera from Acer. NOTE: Do NOT download anything with "AP" in the name. That's the application, and you don't want that. I recommend the "Chiconey" drivers listed.



    Uninstall anything in "add/remove programs" from the control panel that says "Crystal Eye". Also go into the Device Manager and uninstall the hardware for Crystal Eye. REBOOT .



    When you get back to Windows after the reboot, install the drivers. Once again... MAKE SURE you are not installing anything with "AP" in the name.



    After you do this, you should be able to select the camera in your favorite IM program.

  • Anonymous Aug 18, 2008

    i dont have webcam driver

  • dien_cjr Aug 31, 2008

    Acer Crystal Eye Webcam not working for xp2, not icon in desktop and computer can't shutdown

  • Anonymous Nov 28, 2008

    can you help me

    my email siam12@gmx.net

  • superman_jie Dec 27, 2008

    how can i use my acer crystal eye webcam to my yahoo!messenger...???

  • lath290 Jan 01, 2009

    we couldn't start your camera device.please check that your camera is not currently in use by another program,and then try again

  • hype_ting Jan 02, 2009

    yeh i have the new msn beta 9 or 9.5 and wheneva i try and go on webcam it says:



    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.



    This happens even when the only thing im using is msn!!! this is annoying the hell outa me!!! anyone know how to sort this problem out.

  • platshjort Jan 06, 2009

    same as the others

  • Anonymous Jan 08, 2009

    lo mismo me aparece me dice que la camara esta siendo utilizada en otra aprlicasion y no me permite tener visualizacion con el msn

  • ashleypetty Jan 11, 2009

    i have just installed the latest version of windows live mess.... and all of a sudden my cam wont work it just brings up the message "
    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again"



    It worked fine yesterday



    Help lol




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Hi,the acer crystal eye has issues with mcafee site adviser either delete it as i did or configure it.search mcafeemessenger click on microsoft live messenger 2009 (v140) conference link to the appr opiate page hope this is helpful.

Posted on Feb 10, 2009

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Whenever I try to connect the Acer crystal eye webcam with my msn messenger the following message appears: "Your conversation cannot begin because your camera is currently in use or not plugged in. Make sure your camera is available and try again." and i can't connect to my webcam even if i'm not on msn.

Posted on Nov 23, 2008

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Before you start messenger... use ctrl+alt+delete to pull up the task manager window. Go to the processes tab and check to see if the application is running. If it is...end it....then try your messenger.

Posted on Mar 19, 2008

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Hi,
Problem with
Acer Aspire Notebook Or Laptops? Just visit the sites..
For any Software problem you can visit a link by just Click Here .
For any Hardware problem with this Notebook you can Click Here

Posted on Jul 22, 2010

I've just bought a 7720 and had the same prob. Because i had a limited software support i phoned them and they told me to remove the sample pictures from the pictures folder and any other photo's in there and try it. And it worked, i don't know what it did but i can now use my webcam with MSN

Posted on Jul 29, 2008

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  • 46 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

My first reccomendation is to get the newest driver pack for that webcam specifically.

Before installing, I would uninstall the webcam drivers you currently have, reboot, then clean install the new drivers.

A lot of the time, it's a driver error that can cause that kind of problem.

Posted on Jan 14, 2009

  • 3 Answers

SOURCE: Acer Crystal Eye Webcam and MSN Messenger

I had the same problem and just reinstall version 8.5 of messenger and it works ! good look.

Posted on Jan 16, 2009

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