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Dots on print out

I have a Samsung ML 1520 laser printer, it has just started printing out sheets with a row of dots going down the page (from top to bottom). Can anyone suggest what might be causing this and how I can fix the problem, thank you.

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  • textmum Mar 23, 2008

    Hi, installed the latest driver, and I am still getting the dots. Thank you for your help.

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Hi,
it seems that there is some thing wrong with the print cartridge, check it after replacing the tonner cart. with a tested one.
coz i think there is problem with the drum of cart.


mail me ur respose @ vishwas_4u@rediffmail.com

Posted on Mar 27, 2008

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Hi textmum,

Usually anomalies of this kind on the print output indicates that the printer is overdue for a maintenance cycle. This is due to the usual operating wear and tear the printer experiences during it's life cycle.

Seeing as how this could be an expensive operation, I suggest we first eliminate problem with the printer driver as the cause of the anomalous print output. To do this I need you to reinstall the printer on your PC using the latest drivers:

  1. Download the latest driver for your printer at
    http://www.samsung.com/za/support/download/supportDown.do?model_nm=ML-1520&mType=DR&vType=L&disp_nm=ML-1520
    (be sure to select the driver which corresponds to the operating system you are running on your PC)
  2. Delete the printer from your PC
  3. Install the printer using the newly downloaded driver
If reinstalling the printer using the latest print driver doesn't result in a solution to the print output problem, we can deduce that the problem is caused by a hardware component.
To solve the hardware related problem you will need to either perform the maintenance cycle yourself or take the printer to a computer repair shop so a IT technician can do it for you. This process involves buying a maintenance kit (which contain replacement components for the printer), and replacing the components according to the maintenance kit manual.

Hope you find this information helpful in solving your printer related problem

Posted on Mar 22, 2008

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Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge.
If you use a new cartridge ensure you removed cellotape from cartrige.
If cartridge is ok, then it is printer nozzle/head for black ink.
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If problem persist you may need to check and clean printer's head with cotton and solvent.

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Mar 20, 2008 | Barebone Systems

1 Answer

Fuser Error


I truly believe that you did not take the fuser out. It is not a simple process and is not readily accessible.
You most likely took out the toner cartridge, which works with the fuser.
The fuser is what "fuses" the toner to the paper so the documents print as expected. There are fuser kits that can be purchased, and they usually come with some decent instructions.


in case of new printer
A fuser problem is serious but if it is is a new printer, use the warranty now. Don't play with it as more than likely you can't recover and you *MAY VOID* the warranty in any attempts, so use the warranty. You should have returned it immediately once the problem cropped-up to be within the quicker satisfaction settlement period, you may now have to deal with a warranty center if not the vendor themselves for repair, but start the process. Plus, document this as well, cal,s letters, etc. to best serve yourself if any other problems arise.

To explain what the fuser is, one must explain what the fuser does.

A laser printer works by assembling the page in its memory, then transfers that "image" by scanning a drum. The drum then picks up a charge which will attract the toner. By varying the laser you can induce specific dots, creating an image on the drum. The drum is rotated through the toner, the charge then attracts the oppositely charged toner particles (the uncharged sections don't have anything) The drum, now dark with toner, is touched to the paper, which has an opposite charge, thus transfer all the toner over to the paper. Then the paper is sent THROUGH the fuser, which basically MELTS the toner onto the paper permanently.

If the fuser is too hot, that means the temp control unit for the printer fuser has FAILED, and that is NOT something you can fix by yourself. The labor will likely cost more than the printer unless it's under warranty.

You took out the toner cartridge, which is NOT the fuser. Toner cartridge is just the toner and the drum together in one unit. The fuser is where it warns "high temp! do not touch!"

Just buy another printer or use the backup printer. Again, this is NOT something you can fix by yourself.

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Mar 06, 2008 | Barebone Systems

1 Answer

Printer


You can download the driver from here.

http://www.samsung.com/uk/support/download/supportDown.do?group=&type=&subtype=&model_nm=ML-4500&disp_nm=ML-4500&language=&dType=D&mType=DR&vType=L&prd_ia_cd=06010200

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