Question about SanDisk Sansa Clip MP3 Player

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Help needed I bought a sansa clip and its giving me major trouble. Called up the toll-free service center no (which by the way, is not toll-free for me),and the executive guided me through the fixing process. it still did not work and I was told I would have to ship it out to an address thtat I would be e-mailed and it would be replaced. Never got the mail..so can i pls have info for the sandisk service center in delhi ??

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IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

Posted on Mar 19, 2008

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Posted on Jan 02, 2017

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