Question about SanDisk Sansa Clip MP3 Player

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Help needed I bought a sansa clip and its giving me major trouble. Called up the toll-free service center no (which by the way, is not toll-free for me),and the executive guided me through the fixing process. it still did not work and I was told I would have to ship it out to an address thtat I would be e-mailed and it would be replaced. Never got the mail..so can i pls have info for the sandisk service center in delhi ??

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  • 9 Answers

IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

Posted on Mar 19, 2008

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How do I delete 30mbs from my sansa clip the message is: not enough space for music DB. Please free 30mbs


Hello,

The player needs free memory to build its database for playlists to playback.

To free memory on your player:
1. Connect to a computer
2. Save a backup of (preferred all) songs to a location on the computer
3. Delete some files off the player to free at least 30 MB memory in the Sansa Clip

Use the manual for how to connect and delete music files.
Clip manual:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

Need more help ? Just add a comment in this thread.

May 21, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My Sansa Clip won't work. When I turn it on it says: Not enough space for music DB Please free 30 MB. But when i connect it to my computer it doesn't register. PLEASE HELP ME


Because you drag 7 drop songs or files too much into the sansa clip in MSC mode, it causes like that.
Turn it on, it will show " Not enough.....free 30 MB", and then automatically turn off. Plug it into pc, open my computer, it will be under name "Sansa clip..." or "removable disk ". If your pc does not recognize it, unplug again and replug it.
Open Sansa Clip..., or removable disk, and delete some songs.
Good luck

Apr 30, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

"Not enough space for music DB. Please free up 30 MB"


The mp3 manufacturers are often being disingenuous - they plug an mp3 player into a Macintosh, and it shows up, so they say, "Hey! It's Mac-compatilbe!" But, the software is certainly not Mac-compatible, so if you ever experience a problem, there is no way to fix it. Also, the Sansa e200 series does not recognize iTunes format.

In general, I would agree that you need to reformat your player, but I have no idea how to do that on a Mac (I'm good at a lot of things, but I'm Mac-illiterate).

-Tha Mp3 Doctor

Mar 15, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I just got a sansa clip 1gb mp3 player & need help on everything!


The Sansa Clip is not compatible with iTunes. You will have to get your music from another music service, preferably one that gives you the songs in mp3 format instead of AAC format (although it will accept WMA's, the DRM-protection system on most WMA's will give you problems down the line, especially if you cancel the music service that you got them from - songs in mp3 format will be usable even after you've cancelled your music service subscription).

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip installation


What you need to do is update your Windows Media Player. I believe it has to be WMP10 and higher. Let me know if that works. Oh and you also need at least Windows XP Service Pack 2. so update your windows software

Nov 08, 2008 | SanDisk Sansa Clip MP3 Player

5 Answers

Service centre in india ?


there is a service center in ;
rashi pheripherals,
cissons complex (next to alsa mall),
monthean road,
egmore,
chennai

Mar 13, 2008 | SanDisk Sansa e270 MP3 Player

13 Answers

Sansa clip problems with driver


Comment by vickisanchez, posted on Mar 19, 2008 IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

Mar 01, 2008 | SanDisk Sansa Clip MP3 Player

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