Question about HP DeskJet 970cxi InkJet Printer

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Problem with color cartridge

I've not used my DeskJet 970 in a while. Recently reconnected it and turned it on. There was a flashing light indicating a problem with a cartridge. On opening the lid the arrow points to the sad face for the color cartridge.

I've tried reseating the cartridge (taking it out and putting it back in again), tried refilling the cartridge (altho that would have shown up as a low-ink rather than sad face symbol). On another site someone suggested it may be because the lid isn't closing properly but I've tested and ruled that out.

Any other suggestions?

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  • Anonymous Mar 24, 2008

    I changed the color cartridge, then the center light started flashing. I put the original cartridge back in and unit still flashes. I tried a new cartridge, some thing. I cleaned all contacts on printer cartridge and carriage, but still flashing. What next? Daryl

  • Anonymous Apr 02, 2008

    same problem red blinking light does not go out. Both cartridges are new

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Your ink cartridge opening may have dried up. Try replacing the catridge with a new one. Should resolve te problem.

Posted on Mar 19, 2008

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