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How do i remove the hot shoe / flash on a canon eos 35od. I am getting an error code 05. where the flash seems to be stuck and wont open... it would appear that i need to reset the mechanism ? how do i do this ? thank you

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  • Anonymous Jan 21, 2009

    Every time I use automatic mode the flash unit refuses to open and creates an error message ERR05 in the display. It will still work in manual mode or in P mode.How do I sort this problem?

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  • 68 Answers

Built-in flash or flashlite?
Does the camera work on one of the manual modes where the flash isn't on by default?
There is a reset to factory settings in the menu... not sure if this will help though. Also check the contacts for the lens to the camera, and make sure they care clean. Sometimes odd error messages can appear because of this.

Posted on Mar 22, 2008

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1 Answer

Flash does not fire


Does flash pop up? Does the little electronic flash symbol appear in the LCD when it charges? Really not enough info in your post.

A few thoughts:

If the flash will not pop up check the external flash detection pin in the hot shoe (located on one side under the spring, which can be popped off with a knife blade or similar). If this is stuck down the flash will not pop up because the camera thinks there is an external flash in the hot shoe.

If the flash pops up and you get an 05 error or it makes a clicking noise and you get an 05 error this usually means sticky liquid spillage around the flash. It needs to be disassembled and cleaned and the pivots lubed. Squirting WD40 on the flash WILL NOT SOLVE THIS PROBLEM. NEVER SQUIRT WD40 IN ANY CAMERA!!!!!

It the flash pops up, and the little electronic flash symbol comes on, but goes out when you push the release button it usually means the flash board is bad.

If the camera has been impacted, then either the flash tube is cracked/broken or one of the wires that goes to it or the trigger coil may be broken inside

Mar 11, 2014 | Canon EOS 500D / Digital Rebel T1i Digital...

1 Answer

Auto flash does not pop up on Canon7D


This usually means the camera thinks there is something connected to the hot shoe, but there is nothing connected to the hot shoe. Likely one of the micro switches under the rails of the hot shoe is stuck, or you need to tighten the hot shoe. Here is a nice guide to fix this:

Jan 05, 2014 | Canon EOS Digital Rebel XS / 1000D IS...

1 Answer

Camara flsh do not open


There is a pin under the spring in the hot shoe (the flat plate). Check to see if it is stuck down. If so the camera thinks there is an external flash installed and will not operate the built in flash.

You can gently pry up the spring and then remove the four screws to take off the hot shoe. Then using a Q-tip dipped in Windex rub it over the pin. Many times it is stuck because of sticky liquid spillage or water damage.

Nov 10, 2013 | Canon EOS 60D Digital Camera

1 Answer

I connected an external flash that evidentally wasn't compatable with the camera, now it won't pop up and says thereis an external flash connected even tho there is not.


There is a switch in the hot shoe that detects whether or not an external flash is connected - the pin that operates the switch may be stuck down. Remove the spring piece on top of the hot shoe (I usually use an Exacto blade to loosen it and then slide it to the rear. Then remove the 4 screws and you can see the pin. If it is stuck down, moisten a Q-tip with water and rub it over the pin and blow with canned air to dry. The pin may pop back up. If not, or if the pin is damaged, you will have to remove the top cover and get to it from the bottom.

Jan 21, 2013 | Canon EOS Rebel XSi Digital Camera

1 Answer

Hey, Im using canon EOS 60 D> I have a problem


This camera is pretty new to have this problem unless you are using it with oily hands or it's in a dirty environment.

Anyway what happens is that Canon has two extremely tiny holes under the hot shoe where sensors are placed to sense the presents of an accessory in the hot shoe. What has been happening is that the alignment of these little holes is so critical that any shift in the body to hot shoe will cause the malfunction you are experiencing. This shift can be caused my simple expansion and or contraction of the two materials the hot shoe metal and the carbon fiber of the camera body.

Also normally found on a camera that's a little older then your Canon 60D is a build up of oily dirt under the hot show which then plugs these little holes rendering the sensor inoperable.
What to do?
The camera should be returned to Canon for service, yours could still be under warranty.
Another is to attempt to realign the hot shoe (good luck with this one) by gently tapping the metal part of the hot shoe with a plastic object. I used the handle of a wooden kitchen knife.

When mine stuck I was on a shoot for a real estate interior and was using the internal flash to trigger other slave flashes, the kitchen knife was there and the only thing I could find. It was more a desperation thing and I'd suggest finding something else.

Cheers hope this works out for your

Mar 30, 2011 | Canon EOS 60D Digital Camera with 18135mm...

1 Answer

I am getting this message on my EOS 450d, (camera's built in flash pop up was obstructed turn the power switch to off and on again). I have done this several times the flash wont pop up - can you please...


Sometimes the pop-up flash on the EOS range of cameras can get stuck. The EOS family have a very tiny micro switch under one blade of the flash hot-shoe.

Get a toothpick and manually pop the switch. It should clear your error, too.

Good Luck.

Mar 28, 2011 | Canon EOS 450D Digital Camera

1 Answer

Have an 0.5 error in my Rebel XSi, done the q tip and still nget the flash up, two clicks and then error again! Any other tips before sending to canon???


I looked at the date on this and thought you know I just can't get to them all. Anyway Error 5 is to do with the pop up flash you are right. What the camera "thinks" is that there is something in the hot shoe above it and won't "pop up". New cameras come with a crazy plastic piece stuffed in the hot shoe, might be nice but it's going to get lost so take it out and try it. If the piece is already gone then it's back to Canon. Here is why. There are two tiny little hols under the hot shoe where a sensor pin is installed to "feel" if something is installed on the hots shoe. The alignment tolerance is so critical that changes in temperature or traces of dirt can block these pins from working. It's a warranty thing I would think and if not an authorized service facility should only take a few minutes to realign and clean the area solving the problem. In the mean time any Canon EX type external flash will work.

Jan 06, 2011 | Canon Rebel XT / EOS 350D Digital Camera

2 Answers

Canon EOS Rebel Error message E05


Go the the Canon support website and enter your camera model. If there is something you can do, it's there.
The E05 error says the lens is jammed or not working correctly. My guess is you need to take it to Canon.
This happens if sand gets in the lens or the camera is dropped.

Apr 21, 2010 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

The flash on my Canon EOS 400D won't work


Can you pull it up manually, Be careful when doing this but try opening it manually, it is possible that the catch for the flash is just stuck temporarily.

Jan 05, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

5 Answers

Rebel XT error 05


I had the same err 05 problem on my canon 350d. But there was no need to remove or open anything! If you have the camera in front of you looking at the lens, you can see a tiny black switch hidden under the flash. On the right side where the flash is attached to the body you can find a fine black piece of plastic sticking out of the camera body (smaller than 2mm. This switch can easily get stuck with some dust (or a grain of sand in my case)
Carefully clean it (with an ear stick) so it can go up down again as the flash goes open or is closed. (It somehow serves as a mechanical sensor)
This solved my error 05. Remember that this is just a general Flash error indication and there could be another problem triggering the warning.

Sep 15, 2007 | Canon Rebel XT / EOS 350D Digital Camera

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