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How do i remove the hot shoe / flash on a canon eos 35od. I am getting an error code 05. where the flash seems to be stuck and wont open... it would appear that i need to reset the mechanism ? how do i do this ? thank you

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  • Anonymous Jan 21, 2009

    Every time I use automatic mode the flash unit refuses to open and creates an error message ERR05 in the display. It will still work in manual mode or in P mode.How do I sort this problem?

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Built-in flash or flashlite?
Does the camera work on one of the manual modes where the flash isn't on by default?
There is a reset to factory settings in the menu... not sure if this will help though. Also check the contacts for the lens to the camera, and make sure they care clean. Sometimes odd error messages can appear because of this.

Posted on Mar 22, 2008

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1 Answer

Flash does not fire


Does flash pop up? Does the little electronic flash symbol appear in the LCD when it charges? Really not enough info in your post.

A few thoughts:

If the flash will not pop up check the external flash detection pin in the hot shoe (located on one side under the spring, which can be popped off with a knife blade or similar). If this is stuck down the flash will not pop up because the camera thinks there is an external flash in the hot shoe.

If the flash pops up and you get an 05 error or it makes a clicking noise and you get an 05 error this usually means sticky liquid spillage around the flash. It needs to be disassembled and cleaned and the pivots lubed. Squirting WD40 on the flash WILL NOT SOLVE THIS PROBLEM. NEVER SQUIRT WD40 IN ANY CAMERA!!!!!

It the flash pops up, and the little electronic flash symbol comes on, but goes out when you push the release button it usually means the flash board is bad.

If the camera has been impacted, then either the flash tube is cracked/broken or one of the wires that goes to it or the trigger coil may be broken inside

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There is a pin under the spring in the hot shoe (the flat plate). Check to see if it is stuck down. If so the camera thinks there is an external flash installed and will not operate the built in flash.

You can gently pry up the spring and then remove the four screws to take off the hot shoe. Then using a Q-tip dipped in Windex rub it over the pin. Many times it is stuck because of sticky liquid spillage or water damage.

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I connected an external flash that evidentally wasn't compatable with the camera, now it won't pop up and says thereis an external flash connected even tho there is not.


There is a switch in the hot shoe that detects whether or not an external flash is connected - the pin that operates the switch may be stuck down. Remove the spring piece on top of the hot shoe (I usually use an Exacto blade to loosen it and then slide it to the rear. Then remove the 4 screws and you can see the pin. If it is stuck down, moisten a Q-tip with water and rub it over the pin and blow with canned air to dry. The pin may pop back up. If not, or if the pin is damaged, you will have to remove the top cover and get to it from the bottom.

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This camera is pretty new to have this problem unless you are using it with oily hands or it's in a dirty environment.

Anyway what happens is that Canon has two extremely tiny holes under the hot shoe where sensors are placed to sense the presents of an accessory in the hot shoe. What has been happening is that the alignment of these little holes is so critical that any shift in the body to hot shoe will cause the malfunction you are experiencing. This shift can be caused my simple expansion and or contraction of the two materials the hot shoe metal and the carbon fiber of the camera body.

Also normally found on a camera that's a little older then your Canon 60D is a build up of oily dirt under the hot show which then plugs these little holes rendering the sensor inoperable.
What to do?
The camera should be returned to Canon for service, yours could still be under warranty.
Another is to attempt to realign the hot shoe (good luck with this one) by gently tapping the metal part of the hot shoe with a plastic object. I used the handle of a wooden kitchen knife.

When mine stuck I was on a shoot for a real estate interior and was using the internal flash to trigger other slave flashes, the kitchen knife was there and the only thing I could find. It was more a desperation thing and I'd suggest finding something else.

Cheers hope this works out for your

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Get a toothpick and manually pop the switch. It should clear your error, too.

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