Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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Sandisk flash drive

I have bought a sandisk cruzer micro 4.0gb usb flash drive.
It said it is Vista compatible.
However it keeps saying:
Windows was unable to install your SanDisk U3 Cruzer Micro USB device
Windows could not find software for your device.

I have another older flash drive that also doesn't work on this new Vista system. That is why I purchased this new Flash Drive.

When I plugged in my sandisk a popup comes up with 'window needs to install driver software for your Sandisk U3 Cruzer Micro USB device'. My pc is Windows Vista. However I have an older 2GB Sandisk U3 Smart Cruzer Micro which worked well on my Vista but I needed more storage. I emailed Sandisk but got no response.

my computer can't detect about this product. i can' open the data in my flash disk.

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  • Anonymous Mar 29, 2014

    instructions to take data or program from Flash drive and C drive on Oomputer

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  • 85 Answers

Strange... Vista does seem to have a problem with everything Sandisk...

Anyway, this should be all you need:

Launchpad Installer

Launchpad Uninstaller

Posted on Mar 19, 2008

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  • 19 Answers

SOURCE: sandisk flash drive

Is the account that your tying to access the drive with an Administrator account? If not, Log in as Administrator and try to access the new drive. If you ARE using Administrator privileges on the vista machine, the problem lies in the U3 smart driver. Try downloading and installing the drivers for the XP SP2 os on scan disks website, If vista rejects the install package off of the scan disk website, let me know and i'll extract the drivers and build an install for them for you.

Posted on Nov 30, 2007

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1. Download this tool:
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Is the account that your tying to access the drive with an Administrator account? If not, Log in as Administrator and try to access the new drive. If you ARE using Administrator privileges on the vista machine, the problem lies in the U3 smart driver. Try downloading and installing the drivers for the XP SP2 os on scan disks website, If vista rejects the install package off of the scan disk website, let me know and i'll extract the drivers and build an install for them for you.

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Vista has not been out long enough for any company to state that there product is compatible. I would check there website to see if they have updated drivers that will make the sandisk usb drive compatible. This may fix the problem!

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