Question about Brother MFC 6550MC Laser Printer

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Printer/Fax machine I was given a functioning machine without a manual. I hooked it to power and phone line and it worked. After trying to turn down the volume of ring and not being successful without the manual, I turned it off and moved it one room, then plugged it in again. Now it does not work in either room! Thank you. Frances.lee@comcast.net

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Posted on Mar 19, 2008

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How do you put in a new toner? Randy


    What to Do
  1. Plug the power cords in, push the power buttons on and get everything up and running. Sounds simple, but lack of power is the culprit quite often.
  2. Check for a phone connection in the correct input jack. Some printers with fax capability have more than one phone jack so you can hook up an answering machine or another phone "downstream" from the printer. Consult your instruction manual to determine the right connection for your printer.
  3. Swap out the all-in-one printer for a working phone to find out if the problem is in the phone line coming from the wall. Once you hook up the phone, you should get a dial tone if the line is working. Remember to reconnect the all-in-one printer after you're done.
  4. Open up the machine and examine the feed path for the documents that you fax. Clear any obstructions you may find. Repeat this process with the paper tray and the path that copy paper takes through the all-in-one printer.
  5. Verify the fax number of your intended recipient. Also get your correct fax number out to the people who need it.
  6. Review your operating instructions and eliminate the chance for human error. Inadvertently skipping a step or misinterpreting an operation could be creating a problem that is simple to fix.
  7. Run through any system-specific troubleshooting regimen that is recommended by the all-in-one printer's manufacturer.
  8. please comment on my answer by voting or rating me
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Jan 02, 2011 | Canon Office Equipment & Supplies

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

Hello , \r\ni call from iran . I WANT reset the memory of fax (panasonic kx-ft67) i want clean the memory of fax .


Hi
  • Plug the power cords in, push the power buttons on and get everything up and running. Sounds simple, but lack of power is the culprit quite often.
  • Step 2Check for a phone connection in the correct input jack. Some printers with fax capability have more than one phone jack so you can hook up an answering machine or another phone "downstream" from the printer. Consult your instruction manual to determine the right connection for your printer.
  • Step 3Swap out the all-in-one printer for a working phone to find out if the problem is in the phone line coming from the wall. Once you hook up the phone, you should get a dial tone if the line is working. Remember to reconnect the all-in-one printer after you're done.
  • Step 4Open up the machine and examine the feed path for the documents that you fax. Clear any obstructions you may find. Repeat this process with the paper tray and the path that copy paper takes through the all-in-one printer.
  • Aug 08, 2010 | Panasonic Office Equipment & Supplies

    1 Answer

    Line in use


    Hi there, the fax machine on your all-in-one printer is really handy when it works properly. Getting your fax capability back requires a troubleshootingmag-glass_10x10.gif process that moves through the possible causes of a problem and arrives at a solution. Follow these steps to troubleshoot the fax machine on an all-in-one printer.

  • Plug the power cords in, push the power buttons on and get everything up and running. Sounds simple, but lack of power is the culprit quite often.
  • Step 2.Check for a phone connection in the correct input jack. Some printers with fax capability have more than one phone jack so you can hook up an answering machine or another phone "downstream" from the printer. Consult your instruction manual to determine the right connection for your printer.
  • Step 3.Swap out the all-in-one printer for a working phone to find out if the problem is in the phone line coming from the wall. Once you hook up the phone, you should get a dial tone if the line is working. Remember to reconnect the all-in-one printer after you're done.
  • Jul 31, 2010 | Canon L220 Plain Paper Laser Fax

    2 Answers

    How do I receive faxes with the 240c


    Hi,


    Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.


    *Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
    1. Setting the Receive Mode
      1. Press Menu.
      2. Press the up or down arrow key to select Initial Setup.
      3. Press OK.
      4. Press the up or down arrow key to select Receive Mode.
      5. Press OK.
      6. Press the up or down arrow key to select Manual.
      7. Press OK.
      8. Press Stop/Exit.

    Receiving Faxes in Manual Mode
    1. Lift the handset of a telephone that is on the same line as your Brother machine.
    2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
      • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
      • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
    3. Your Brother machine will produce receiving tones.
    4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

    < Easy Receive (Fax Detect) >
    The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

    Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

    1. Press Menu.
    2. Press the up or down arrow key to select Fax.
    3. Press OK.
    4. Press the up or down arrow key to select Setup Receive.
    5. Press OK.
    6. Press the up or down arrow key to select Easy Receive or Fax Detect.
    7. Press OK.
    8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
      If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
    9. Press OK.
    10. Press Stop/Exit.

    Note Here are a couple of points to keep in mind:
    • If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
    • If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

    Please post your feedback and Vote if the problem resolved as per your satisfaction.

    Jul 14, 2010 | Brother Multi-Function Center MFC-240C...

    1 Answer

    No dial tone when pressing hook fax is returned


    The only thing that could stop you from sending a fax or not get a dial tone, would be the connection to the phone line. Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

    Apr 06, 2010 | Brother Multi-Function Center MFC-240C...

    6 Answers

    Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?


    I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

    Jun 06, 2009 | Brother MFC 420CN All-In-One InkJet...

    1 Answer

    I am unable to send fax, I get a 'phone line error' message. The phone line is fine, I checked it by pluging a seperate phone into it. When I go to 'On Hook Dial' I do not get a dial tone on the fax...


    Please check the dial tone by following the instructions given below:
    1. Press "Fax Mode."
    2. Press "Menu."
    3. Press "Up Arrow" or "Down Arrow" repeatedly until On Hook dial is highlighted.
    4. Press "Select" twice.
    You can now hear the dial tone of the telephone line.
    5. Enter the number to which you want to send a fax.
    Note: Press the keypad numbers to use an automated answering system.
    6. Press "Start Black."

    Mar 29, 2009 | Lexmark X8350 Print, Scan, Copy and Fax...

    1 Answer

    Borther Fax FMC6550MC does not turn on or activate phone now


    you might find that manual, through the Brother icon door here

    better this case, than a functioning manual without a printer, no?

    Mar 19, 2008 | Brother MFC 6550MC Laser Printer

    2 Answers

    Fax function doesn't work


    check your phone lines.then connect it to the machine.press on hook dial.if dial tone is not there you may need a service engineer.

    Apr 05, 2007 | Ricoh Aficio 2018D All-In-One Laser...

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