Canon PIXMA MP460 All-In-One InkJet Printer Logo
Anonymous
Anonymous Posted on Apr 12, 2010
Answered

After clearing a paper jam on my MP460, I get another error message, 'the paper is jammed. Clear the paper and press [ok]', which can't be removed. Pressing [ok] has no effect and I can't get into the main menu. Turning the printer off and on has no effect either. Any suggestions?

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  • Anonymous Apr 17, 2010

    Thanks for your advice. I previously removed jammed paper using light cardboard. This error message has now disappeared after the machine was off overnight. I worked on the copier when it was switched on. Maybe that caused the error message.

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  • Posted on Apr 16, 2010
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A few possible solutions:

- Open the top of the printer and look along the print path for pieces of paper.
- Press the reset button.
- Turn off the printer first and then unplug it. Plug it back in and turn it on. Wait for it to start up.

Good luck!
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