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Epson R1800 printer won't recognize new ink cartridge

I replaced two cartridges at the same time - yellow and light magenta - with genuine Epson cartridges. The printer recognizes the yellow, but refuses to recognize the light magenta. I don't have another one to replace it and must order it. What can I do to get this one to work?

AAArrrgh. yep same problem for me only it's the yellow. I just want to print something with black ink which I have plenty of.

I have an epson rx620 and am using epson ink.

I tried cleaning the contacts and powering down.... no luck.

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4 Suggested Answers

tom19511
  • 1601 Answers

SOURCE: Epson R260 ink cartridge problem (yes, with the genuine Epson ink)

Try this:

http://er.epson.com:8001/start

Posted on Feb 20, 2008


Basti
  • 1447 Answers

SOURCE: HELP !!!! Instantly empty INK CARTRIDGES Epson Stylus Photo R1800

Hi
What i can recommend is call epson and tell them about this issue and for sure they are going to replace the ink and will run diagnostic test on your printer- here is there support line number 562-276-1300

Posted on Apr 02, 2008

SOURCE: Epson R1800 printer won't recognize new ink cartridge

ughhhh I'm having the same problem... STUPID MAGENTA

Posted on Oct 13, 2008

Basti
  • 1447 Answers

SOURCE: Epson R1800 with magenta blinking ,and wont recognize the said ink

Hi-

Try reseating all the ink cartridge, make sure you have the right cartridge for each slot and make sure all are genuine epson in. try another magenta ink as well if you have a spare. if all fails call epson at 5622761300.

Hope this helps

Posted on Nov 08, 2008

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