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I have an Onkyo TX-SR505 sound system which runs the sound from the TV through ceiling surround speakers. When I closed the cabinet door recently, I must have hit something and now I cannot get sound except through the Tv itself. I have tried every button combination I could think of and nothing has worked. The company that installed the system seems uninterested in coming back to help. Any ideas?

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  • nspector49 Mar 20, 2008

    Tried all that a couple weeks ago, no help.

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Hi nspector49,

If I may add to the posts of pincer and eagle338...

It may simply be that you hit either Speaker A or B switch on the front panel. Not knowing how your system is wired, you can push either or both and determine at which point the sound will come back.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 19, 2008

  • Louie  Role
    Louie Role Mar 20, 2008

    Hi again,

    Appreciate the postback.

    I am still assuming that there is nothing physically wrong with the Onkyo and it is a matter of selecting the proper switch combinations.

    A couple of questions pls:
    1. have you tried cycling through the different listening modes?
    2. have you tried doing #1 on the different input selections?
    3. some settings would only work if Speaker A is switched on, have you tried # 2 with spkr A also on?
    4. would you know if your cable is hooked straight to your TV or to a decoder/receiver box?
    5. if you have a decoder/receiver box, would you know if it is hooked straight to your TV or to the Onkyo TX-SR505?
    6. prior to the incident causing the loss of sound from the ceiling surround speakers, would you know what input selection was used to hear the TV audio from the ceiling surround speakers?

    Looking forward to your next post.

    Cheers.

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The only part that can be damaged by moderate impact in a sound system is the transformer.. Anyways before you do this just check if all the connections are properly in place.. If yes then open the unit and locate the transformer(its directly connected to your power supply input) check if you notice any broken circuits like disconnected wires or any dry solders. Check everything and reportback if you find anything fishy..

Posted on Mar 19, 2008

  • eagle338
    eagle338 Mar 27, 2008

    Did you fix it?

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Check the connections at the back, see if there's a loose wire connected to each other.

Thanks

Posted on Mar 19, 2008

  • pincer
    pincer Mar 19, 2008

    Got a scrambled video?

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