Question about Jenn-Air JES9800A Electric Kitchen Range

1 Answer

Second repair on F9-1 Error Code

A little over 90 days ago we found when we started the cleaning cycle on our vintage 2005 range, it would abort after a minute or two and show code F9-1, call for service. The local authorized Jenn-Air repair service replaced a clock and sensor - the clock was covered under warranty but we paid for the sensor ($25) and labor ($100). For various reasons we never got around to actually cleaning the oven until now, and found the same problem. The repair guy says the parts order place now wants him to order a door latch assembly instead ($50 - not covered under warranty) , so we'll have a bill for another 150 bucks. This doesn't seem right. I thought I saw something about a door latch being the proper fix for this oven when I first jumped on the Internet with the error code late last year. Should we have to pay if someone got the wrong fix for this range? Just really seems wrong and unfair to me. And what if THAT doesn't fix it? Starting to feel like a guinea pig. Seems someone should take responsibility for the first fix not working. Any/all advice appreciated!!!

Posted by on

  • leithalinda Jun 02, 2008

    Don't know what the mentioned "reset procedure" is (though would like to know - where can I find that, please?), but this story got worse before it got better. We paid for the door latch assembly and installation, plus the tech supposedly replaced the control board again, and the self-clean STILL didn't work; now we got crazy messages telling us to remove the probe (which was not in place). The tech said the mfr. wanted us to replace the probe well (yet MORE money), and we got suspicious and complained to Jenn-Air. Long story short, after several no-charge factory visits, turns out that at some point the local service guy had failed to properly tuck in some wiring and it literally burned and fused. All is well now, but we'll never be calling that local guy again. He was incompetent, not a diagnostician but just a parts replacer, and was ready to keep charging us for replacing parts for as long as we were willing to pay, rather than getting to the bottom of things and standing behind his own work. Terrible experience, but we are grateful to the mfr. for finally stepping in and taking care of us. We were ready to throw the Jenn-Air out the window though we have been loyal to the brand for over 20 years.


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Stove computer needs to be re-set. as given in already posted solutions. But i will add ....keep trying . It took 7 trys but finally the darn thing reset itself. Ps I shut off power for a good 5 minutes before trying the reset procedure. also I did not hit the final cancel ( last step)

Posted on May 28, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Getting an F15 error code when trying to start Oven.

Error code f15 'Frigidaire FEB30T7FC Stainless Steel ...
Error code f15 'Frigidaire FEB30T7FC Stainless Steel Electric Double Oven ... I'mtrying to open up a Unity3D game.exe that is on a remote computer through my main desktop. ... How 2016 will be the start of your virtual reality future - CNET.

Kenmore range shows f15 error code - > ... > Forum Index > Range, Oven & Cooktop Repair

Oct 31, 2010 - 10 posts - ‎5 authors
Kenmore range suddenly started flashing f15 error code. With Thanksgiving just around the corner, i need help with this repair. Thanks.

Dec 30, 2015 | KitchenAid Kitchen Ranges

2 Answers

I'm getting an F9 error, how do i reset it. I was trying to clean the oven and i mistakenly opened the door. It started beeping and gave me an F9 error

The F9 code indicates there is a problem with the door lock.

Try disconnecting the power to the range for 10 seconds and reconnecting. Open the oven door and hold the door switch plunger in while you try these things. Put the control into clean for 5 minutes then cancel clean. You must hold the door switch plunger in for the 5 minutes.

Try canceling the clean cycle without putting the control into clean.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question@$#%@#$%

Apr 29, 2010 | Frigidaire FEF352 Electric Kitchen Range

2 Answers

My error message says FC the oven door is locked I tried unplugging but that did not work . The cleaning cycle was stopped right after it was accidently started.

The self clean option usually can't be stopped once its started. you may have to let it finish its cycle (a few hours) and see what happens from there. It also sounds like you could have a bad door sensor switch.

Aug 06, 2009 | GE Profile Spectra JGBP79 Gas Kitchen...

1 Answer

Whirlpool Electric Oven RBS305 overheats while baking, locks door

The technical manual for your range doesn't show an error code of E2 F2 but all of the F2 codes pertain to the touchpad of the range.
Can you clear the E2 F3 by pressing the cancel button? If not, shut off the power to the range for a few minutes and see if the error code goes away. If the error code remains You should unplug the range from the wall and remove the back panel for the control area. Disconnect the ribbon between the touchpad and the electronic control, clean the end of it and reconnect it.
If this doesn't repair the problem you will need to replace the touchpad on the range. The parts diagram lists two touchpads, they are part numbers 8273575- bisque, and 8272702- white.
Good luck

Dec 18, 2008 | Kitchen Ranges

1 Answer

Amana gas range will not heat up in bake mode

it turned out to be the igniter...a friend tested it and found it to be bad.....

Nov 16, 2008 | Amana AGDS902 Gas Kitchen Range

2 Answers

Wolf oven self-clean error 01

Well, ours is working now. We called Wolf, they said the Error 01 indicated a problem with the latching mechanism (that locks the oven during self clean).

We called the local repair outfit (they've been here several times before working on this range), they ordered a latch mechanism and arrived today to install it. The tech this time had worked at an electronic company that I also worked for about 10 years ago (I'm an electrical engineer). So we had a good time talking about the old days and working on the range - I'm always curious about such things. We removed the latching mechanism - its an assembly with a motor and a couple of switches that are used to start and stop the motor. We tested the switches and motor using a meter and power cord. Seemed to be OK. The next thing would be the control board - which we had replaced about 3 years ago - under warranty. Before removing the control board we reinstalled the latch mechanism - and, of course, everything worked fine.

We were both a little dismayed about the quality of the assembly of the range - the wiring looks more like a rat's nest than the tidy routing that we'd like to see.

So, bottom line, neither of us knows what the problem was. Could have been a food particle lodged in the switching mechanism, an intermittent connection or ???.

One thing I noticed as we checked out both ovens: We put the small oven (the one that was having problems) in self clean for a couple of minutes - was OK. Then we turned it off and turned the larger oven to clean mode - when we did that, "OPP" appeared on the display. The tech said that was because the latch of the smaller oven was not in its stop position yet. We gave it a few more seconds then tried clean mode on the other oven and it was fine. I mention that because OPP appeared on the small oven once or twice when we (my wife and I) were initially trying to figure out what the problem was. There's probably a hint in there somewhere as to what the real problem was.

At any rate, its working again ($115 later) but I'm not real confident that it will continue. Next time, I'll open it up myself (not recommended). <g>.

Oct 18, 2008 | Kitchen Ranges

1 Answer

While runing the clean cycle on my 2 day old bosch hgs7282uc gas range, it came up beeping error code 120 after an hour or so of it running.


Apr 29, 2008 | Bosch Kitchen Ranges

6 Answers

I have Error Code E1 F5 on my oven, I see that someone else did and you asked for the model number, mine is 665.75002104, please help!

This code means the control has detected a problem with the door latch switch. Switch is defective and needs replaced. Part # is W10107820 and cost is $39.99. You can get it at

Nov 08, 2007 | Kenmore 91112 / 91114 / 91117 Electric...

1 Answer

GE Profile XL44 range

I think it's the ignitor.   Ours has been doing a very slow lighting for quite a while.  I found if I did a cleaning cycle it seems to work a little better... otherwise a new ignitor  ( Ours is gas )...  now it is flashing the probe and bake lights alternately and will not turn the oven on at all....  not so impressed at this point.....

Sep 23, 2007 | GE Profile Spectra JGBP90 Gas Kitchen...

Not finding what you are looking for?
Jenn-Air JES9800A Electric Kitchen Range Logo

177 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Kitchen Ranges Experts

Mike Carew

Level 3 Expert

958 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Are you a Jenn-Air Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides