Question about Jenn-Air JES9800A Electric Kitchen Range
A little over 90 days ago we found when we started the cleaning cycle on our vintage 2005 range, it would abort after a minute or two and show code F9-1, call for service. The local authorized Jenn-Air repair service replaced a clock and sensor - the clock was covered under warranty but we paid for the sensor ($25) and labor ($100). For various reasons we never got around to actually cleaning the oven until now, and found the same problem. The repair guy says the parts order place now wants him to order a door latch assembly instead ($50 - not covered under warranty) , so we'll have a bill for another 150 bucks. This doesn't seem right. I thought I saw something about a door latch being the proper fix for this oven when I first jumped on the Internet with the error code late last year. Should we have to pay if someone got the wrong fix for this range? Just really seems wrong and unfair to me. And what if THAT doesn't fix it? Starting to feel like a guinea pig. Seems someone should take responsibility for the first fix not working. Any/all advice appreciated!!!
Stove computer needs to be re-set. as given in already posted solutions. But i will add ....keep trying . It took 7 trys but finally the darn thing reset itself. Ps I shut off power for a good 5 minutes before trying the reset procedure. also I did not hit the final cancel ( last step)
Posted on May 28, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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