Question about RCA TH1101 MP3 Player

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Computer does not acknowledge it is connected to usb port

And it will not let me load songs on it. also songs that are on it skip.plugged it into my home theatre and it lost songs and the problem started after that.

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  • lilchez Mar 19, 2008

    won't work on computer and it skips songs

  • Stellaet Mar 19, 2008

    my computer does not recognize the mp3. It did initially, but does not now

  • Anonymous Mar 22, 2008

    Changed the battery it lost over half of the songs on it and now I plug it into my pc and it does not show up as connected anywhere. The mp3says connected but, the computer does not read it at all. I have returned three others before this one all for the same reason. How do we fix it??

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

There are two possibilities - corrupt DB or songs in wrong format.
If it is a corrupt DB, then go to RCA's website for the latest firmware upgrade.
http://support.rcaaudiovideo.com/downloads.aspx?product=25

Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.

-Tha Mp3 Doctor

Posted on May 24, 2008

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MINIMUM SYSTEM REQUIREMENTS
Windows XP SP1
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Intel Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
CONNECTING AND TRANSFERRING
Connect to your Computer
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