Question about Lexmark X5470 All-In-One InkJet Printer

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Fax When I try to use fax, my home number rings in as a fax signal and no one can call in.

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Hi xaviour,

This is a definite ring setting problem. Adjust your ring setting to all the different settings till you get the correct one. I think that ring settings are the same for different proprietary fax machines. I am not sure which setting, but you can do this by a process of elimination.


Terry

Posted on May 09, 2008

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Can send fax but cannot receive fax. cannot copy


With your cell-phone, dial the telephone-number for the FAX interface.
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Does the FAX "answer" after one ring? two rings? three rings? does it NOT answer?

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Companies trying to fax to our office tell us that our fax number is "BUSY" but the faxes we receive "failed" and nothing is printed.


Take a cell-phone, and dial the telephone-number that you are giving to your customers. Does it ring? Does the FAX "pick-up" the call?
Or, do you get a "busy" signal?

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When I dial a number to fax to the number just rings and rings and I can never send the fax. This has happened with several different numbers. At my home, where the fax is located, I do not have a separate...


To test it try faxing a test sheet to a known good # using "hook" you will be able to hear the prosses, if the rx unit picks up hit start button and it should go, this tests the line modem etc.

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1 Answer

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I have a HP Officejet J6480 All-In-One and needed the answering machine and fax to be on at the same time.  I called the help line at HP and they said I needed another phone line into the home but I tried this and it worked. 
First I got a different phone number for the fax machine - they do this for no charge at my phone company. This is not another physical line into the home - it is just another phone number with a different ring - it rings 2 fast rings for the fax machine instead of the phones regular one ring. I set the answering machine built into the phone to pick up after 4 rings and I set the fax machine to pick up on 2 rings. Be sure to set it so the fax pick up number of rings are less than the answering machine pick up number of rings.  It worked for me. Hope this works for you too.

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1 Answer

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don't dial your home phone number when you are trying to send a fax

and stay of the booze

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1 Answer

How to set up fax number on my 7310 all-in-one.


According to the HP manual for this unit:

1. Verify that your HP all-in-one is set to answer fax calls automatically. (Press the Auto Answer button so the light is on.)
2. Press Setup.
3. Press 5, and then press 1.This displays the Advanced Fax Setup menu and then selects Answer Ring Pattern.
4. Press the down arrow key to highlight an option, and then press OK. When the phone rings with the ring pattern assigned to your fax phone line, the HP all-in-one answers the call and receives the fax.

You can download the manual from HP here if you've misplaced yours and need more setup information.

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Home phone line and fax on one line


Mine is free from Bellsouth. I do not know about other phone companies.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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1 Answer

Can I fax using my home phone number


yes! you can use any phone line to fax. if you want to receive fax, then you need to setup the machine to receive fax after the pre-define number of rings, and your home phone number.

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Incoming fax vs voice


Contact your telephone provider and see if they can offer you a second number for the line and "destinctive ring".
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1 Answer

Fax problem


unplug the fax from the phone line. call it from you cell.if you hear your phones ringing in the house, plug the fax machine back into the jack. [you should still be on your cell phone] if the line goes dead or stops ringing, there is a short with the fax machine or wire to the jack.if you hear a busy signal without the fax plugged in, unplug everything you have plugged into phone jacks thruout the house. call your # again.if you hear ringing on your cell phone, plug everything back in one at a time.[again while still on your cell phone] if it was one of the phones plugged into a jack, when you plug the shorted phone back into the jack, the line will go dead again. that phone or cord is the problem.
if still rings busy when everything is unplugged, then call your phone company. it can be an inside wire or jack problem, or the problem is outside your home.
hope this helps
wg

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