Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Defrost issues I have a GE gss20Iephww , side by side the fresh food side is not cold ,the freezer side is freezing up at the evaporator, i cut it off unplugged it and rinse the ice out of it. but still it freezes again lasted about 3 days to a week. helppppp

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  • ZACHTH Nov 09, 2008

    Replaced board, double heater installed below as well as thermostat and still frosting up back panel and not cooling the fridge. Evaporator fan blows great. HELP PLEASE!

  • Anonymous Nov 11, 2008

    I have the same defrost issues, I have replace the board, heater and the thermostat and the fridge still does not defrost. nay ideas.

  • Fred l Nov 11, 2008

    I have replace the board, the thermostat and the heater and it still does not defrost. Any suggestions?



  • sneadmd Jan 09, 2009

    I have GE GSS20IEMAWW Side by side Refrigerator and no longer cooling to appropriate temperatiures, please suggest help?

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If it's around 2-3 years old, my first guess would be the heater is bad. The GSS models have problems with the heater almost always about that time.

Test the heater and the defrost thermostat for continuity with a multimeter. Whichever one doesn't get continuity is bad and should be replaced. If they are both good and the evaporator fan is running like it should, it will be the main control board located on the back of the unit.

Click here to see the defrost heater
Click here to see the defrost thermostat
Click here to see the main control board

Let me know if you have any other questions about this issue.

Posted on Mar 19, 2008

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