This is not the solution. I just want to say "In my cases I am hard of hearing and I have a hard time hearing the laptop speaker and earplugs". I would like to know which brand of laptops have louder sound on it. I am very disappointed with my laptop Toshiba
Usually what happens hear is that a program such as media player or a dvd player will have its volume turned down and that overides the overall volume.
The trick is finding it. You need to open up any and all programs you have used with some kind of volume control and check they are turned up then close them.
You will never get super loud sound on your speakers but they should be easily heard. I've run across this on both my tosh laptop and a desktop.
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