Hi, have you checked to see that the ide cable is firmly pushed into the drive you can try replacing the cable or trying it with a different one. Try unistalling the drivers for it and reinstaling e.g. from the manfacturers website. Let me know whats the outcome, hope this has helped. Thanks
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at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .
This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98.
Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed.Step 1: Does Windows detect the CD or DVD drive?
Use Device Manager to determine if Windows is recognizing the drive:
In Windows XP, click Start , and right-click My Computer .
In Windows 98 and Me, right-click the My Computer icon on the desktop.
In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button.
In Windows 98 and Me, select Properties , and click the Device Manager tab.
Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
Do the following depending on what is listed in the DVD/CD-ROM drives category:
If a drive name is shown but is disabled (icon is marked with a red X, ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled.
If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .
here is a link that will give you several other questions and answers to CD/DVD ROM issues.
Your A drive is generally the floppy disk drive. Do you have a floppy disk drive on this PC??? If so, open up the PC and ensure the IDE cable is securely connected to the drive, and is also securely connected the motherboard.
You're machine is an Acer Aspire, right? I used to see this problem alot with those, where I knew the Optical drive worked, but the computer wouldn't recognize it, or wouldn't recognize the drivers. It was a problem with the Registry entry for the device's upper and lower buffers. Deleting that entry usually fixed the problem, but I don't recommend people unfamilar with system registries to do this. Take it to a tech and tell him what's going on. As I've only seen this with acers, if you're not using an Acer Aspire, I can only suggest having a tech look at it, or buying a new optical drive.
First go into Setup (usually F1,F2 or del) at start-up. See if your drives show up there. With Windows running, right click My Computer, left click Properties, left click Hardware, left click Device Manager, left click DVD/CD-ROM drives. Also check IDE ATA/ATAPI controllers. Do the drives show up there? If they do right click on drive and left click Update Driver. If they are not there go back to System Properties and left click on Add Hardware Wizard. This will search for devices. It may ask you to insert Windows CD which of course you can not do because the drives don't work. Try a different drive. When you cleaned out your computer did you delete or uninstall Office? That may be what caused this problem. None of this may work but it is a starting point.
If your computer recognized the hard drive before you have installed your last operating sistem(s) that can be the problem. Your operating sistem or BIOS is not seeing your hard drive any more. Installing a new operating sistem is going to solve your problem but try another one, not the operating sistem you used until now.
Hi, You might want to take a look at "http://support.microsoft.com/kb/310123" and read error codes 37-39.
hope this will solve your problem if not get back here and i will try my best to solve your problem thanx for trying fixya. have a good day bye.