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Posted on Apr 11, 2010
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How can i recover my laptop to the first point?

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  • HP Master 2,517 Answers
  • Posted on Apr 11, 2010
Anonymous
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Joined: Jan 25, 2010
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Hi there if you want to restore the factory setting then follow the steps below.
1 Ensure all Data is backed up, all data will be deleted.
2 Please also ensure that all USB storage devices are removed before starting the recovery process
3 Restart machine
4 When your unit switches back on, wait for the ACER screen then hold down alt & tap f10 repeatedly..
5 Please wait a moment until prompted, -How would you like to restore?-
6 Please select –Restore system to factory default-
7 Enter your defined password or enter six zeros ‘000000’
8 Click ok
9 Please wait until process completed, this will take 45min – 1hour
ALL personal information on the C: Drive I.E photos, programs, music and documents will be wiped when the above steps are taken.
Files located on the D: Drive will be safe from the procedure. Thanks & waiting for your feedback.

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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