The agitator brush roll has quit turning, the agitator stall light is not on.
The belt is ok, the agitator brush motor does not turn. This vacuum has only been used 7 times ! Purchased the fall of 2006. Hoover repair centers say "can't fix it because they can't get any parts from hoover for this model". The couple times it was used it did not pick things up very well. Thats when I realized the brush wasn't turning.
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Re: Hoover Z 700 Model U9145-900
Try going to hoover.com and either email them or there is a number that you can call, this is hoover direct, so someone there should be able to help you. Have your model and serial numbers and purchase date handy in case they ask. It also has a 2 year warranty on it. So if you bought it in the fall of 2006, then you have until the fall of 2008. I would take it to an warranty servicer and get it repaired before the warranty runs out.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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Make sure vacuum is not plugged in to power outlet. Lay it upside down and remove 4 screws from bottom plate covering brush roll. Remove bottom plate and pull the brush roll out. Clean hair and debris from brush roll and make sure it spins freely. Remove end caps from brush roll if possible and clean debris out. Install new belt around motor shaft then insert brush roll into belt and pull on brush roll to give you enough leverage to stretch belt far enough to put. Brush roll back into position. Reinstall bottom plate and screws. Make sure brush roll will turn before turning vacuum back on. Belt will lose elasticity and should be replaced twice a year.
Likely a broken belt. Also check the agitator brush roll bearings (in either end under the end caps) for hair, strong, thread, etc. as this will make the brush roll harder to turn and wear/break belts prematurely. If all these check okay, then observe the tensioning roller that causes the V belt (runs from the idler pulley to the brush roller) to be sure it is swinging down when the handle is released to hold tension on the belt, causing it to rotate. These tensioning rollers can break, but often are locked into the "Bare Floor" setting without the user noticing. Slide the carpet brush roll selector (located on top, next to the floor height slide adjustment) back and forth and make certain it is all the way into the "Carpet" setting to allow the tensioning roller to engage. [Note: The tensioning roller is always retracted (in the neutral or off position) when the handle is in the upright position. You must release the handle to allow this tensioing assembly to engage.]
Most of the units have very similar belt replacement procedures. First unplug the vacuum. Then press the handle release lever and place the handle in the low position. Next remove the hood by turning the two slots either side of the hood with a coin. Rotate the hood towards the front of the unit and remove it. Then remove the agitator brush roll and the old belt. Discard the old belt.
With the lettering to the outside, slide the new belt over the motor pulley. (The old belt should have been on the pulley. If the belt broke and isn't in place, look for it on the right as you look at the front of the vacuum above the agitator brush roller's position.) Slide the agitator brush roller through the belt and place the belt in the belt guide on the roller. Grasp the agitator and put it into position. Fit it into the rectangular slot on the left. Then pull it into position on the right side of the vacuum. Check if the agitator and the belt turn freely and that the belt isn't pinched between the agitator and the bottom of the unit. Replace the hood by aligning the tabs with the slots on the base. Then turn the coin slots to secure the hood.
Place handle in low position and turn cleaner over so bottom side is up. Remove the 4 screws in bottom plate and lift off.
Look on the left side of the agitator brush. You should see the belt there. Remove agitator brush roll and used belt.
With lettering on outside of belt,slide new belt over motor pulley.
Insert agitator though belt and place belt in belt guide on agitator.
Grasp agitator firmly and fit it onto position by first sliding end opposite the belt into the rectangular slot on side of cleaner.Pull other side of agitator into place
Turn agitator making sure belt is not pinched between agitator and agitator shield.
If this does not take care of your problem, then check your filters for dirt and your entire vacuum for blockages. Both filters do come out. If you can't get a new filter right away you can gently clean the paper filter and remove a lot of dirt. (I recommend outside)! The other filter is washable.
Make sure it is well dried before replacing.
here are the step by step instructions from the owners manual for your machine.
Disconnect cleaner from electrical outlet.
WARNING: Agitator brush roll can start suddenly. Unplug cleaner before turning it over. Replacing Flat Belt Place handle in low position and turn cleaner over so bottom side is facing up. Remove the 6 screws as shown with a Phillips screwdriver. Lift off bottom plate.
Replace belt if it is stretched, cut or broken. To check the flat belt. Removing Bottom Plate Removing Belt Positioning Belt Remove used belt from large pulley and discard. Reposition bottom plate and 6 Phillips head screws. Tighten screws securely. Insert agitator brush roll through belt and position belt in groove (A) on agitator brush roll.
The V-belt is designed to last for a long time and
is not normally replaced. However, if the V-belt is
cracked, gouged or broken, it should be replaced.
Slide flat belt off large pulley.
To remove V-belt, slide back of belt over pulley (A).
Then firmly pull on belt and “snap” it out.
Discard used belt.
To install new belt (with lettering on outside of
belt), slide back of belt over pulley and pull front of
belt toward groove next to pulley. Belt will “pop” into place.
Flat Belt: What to Buy
Use only genuine HOOVER belts with your
cleaner. When purchasing a new belt, ask for
Flat belt - HOOVER part No. 40201-271.
V-Belt: What to Buy
Use only genuine HOOVER belts with your cleaner. When purchasing a
new belt, ask for V belt - HOOVER part No. 40201-200.
If you can't get the answer from this post, send me a message and I will try to walk you through this. I hope it helps.
If the belt is getting hot, then it is slipping instead of turning the brush roll. Check thge brush roll, make sure the ends are turning freely. Is the motor running ok? If it is then either the brush roll is bad, need a new belt, or something is catching the belt, not letting it move.
Here's an instructional video that we made showing how to change the belt on a Hoover Windtunnel upright. If your model is not a self propelled model, basically follow the same insturctions, expect instead of placing the belt over the pulley, just put the belt through the roller brush, and stretch the roller brush back into the agitator housing.
Please feel free to send me an email if you have any other questions. My email address is email@example.com.
Turn vac over, remove the 4 screws holding the bottom plate covering the brush roll. There are 2 belts, one is a V belt ( 38528034) for the brush roll, the other is a flat belt (38528035) that goes from the larger pulley and the motor shat, put it on the motor shaft then stretch it to go over the pulley.