Question about Samsung HP-T5064 50 in. Plasma HDTV

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New Samsung Plasma HDTV

We just bought a new 50 inch HDTV by Samsung. We have a cable box and have HDTV on the set. When displaying the guide, there are two black bars on the sides of the screen. I know this is normal for displaying HDTV screens, but now when the display is full screen (no black bars) the bars appear to still be there. The tv shows a full screen, but you can see where the bars were previously displayed by a fainter color. Even when we switch to AVI to watch a DVD there still appears to be fainter color on the sides of the tv. Any tips?

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That is what is called BURN IN or as the manufactures call it "IMAGE RETENTION". Basicly what this means it that you have been putting more hours on the part that is darker the smaller part, or the 4x3 picture or the square part. And, basicly the part that appears to be lighter is "LESS" worn out than the other part of the plasma tv. There is no fix for the problem, But if you go into the menu and select "BURN-IN" OR "Pattern sweep" or WHITE Screen than you will see exactly what i mean. Now, you can keep it on this pattern overnight if you would like, but i suspect it will not cure the problem, but lessen the effects of it. But keep in mind, you are reducing the life of the complete panel when you do this. Not that it is bad to do this. If you have anymore questions don't hesitate to ask anymore questions. The better fix is to Switch over to the "Dish Network and than you can format the screen on any channel in any mode. Superior product to cable. Have a great day. And watch out for the snow storm coming. GURU JAY

Posted on Mar 22, 2008

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