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1628: failed to complete installation

I just bought a WB-1400T Webcam and I can't install the driver!! Install wizard fires up and everythings ok but then it minimizes and refuses to maximise or open at all. When I ctrl+alt+delete, and close the programme that way, a window opens up few seconds later saying "1628: failed to complete installation". I tried installing from the site but it asks me to remove all other versions 1st, I can't do this because it's not listed in Add/remove programmes, cud u plz Advise?
Thanks, Much obliged,

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  • Duncipoos Mar 26, 2008

    I've the same pronblem with the Trust WB-1400T webcam - the installation program seems to freeze and it does not install the Driver.

    Having contacted Trust support, they sent me the details below. Did not work for me as I did not have the folder "PAC207"......I'm waiting for their next response.....



    During the standard driver installation is possible that before connecting the USB Webcam Windows block the installation and it seems never happened.

    In order to solve this situation open Task manager con Ctrl +Alt +Delete and “end application”.

    STEP 2

    Now you can connect USB webcam to the USB port of your PC.

    After follow the installation and click on “NO, not this time” how you can see on the next screen!

    STEP 3

    In the following screen please click on “Install from a list or specific Location “

    In the next screen you need to type

    “C:\Program Files\Common Files\PAC207

    And proceed with the installation that should after recognize your webcam as Trust webcam. Now it should work.

  • dismore_robi Aug 16, 2008

    i cannot get my trust wb-1400T webcam installed

  • sporehab Nov 09, 2008

    help me to solve 1628 failed instalation

  • AngelicGroup Apr 03, 2009

    I had the same problem, the above advice worked for me but only in a certain fashion......

    Try going to System Settings (Windows button + Pause/Break) or right click 'My Computer' and choose 'Properties'.

    Hardware Tab, Device may need to then click 'View' and 'Show Hidden Devices'. Find the webcam (usually under a tab with a little yellow question mark.....damn you little yellow question mark!) and then right click on (if memory serves) C3 single chip.....or something like that. Right click when you find it and click to update driver......

    Then choose install from a specific location as per above and Bob should be your Uncle. Like I say, it worked for me but only by going through the system settings.

    Saved me an angry trip back to Wilkinson's :-D



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I have problem when I install in saying 1628 problem, could you help me to solve it? thanks

Posted on Nov 09, 2008


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After this install the Webcam driver in the system.
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