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Be careful, if you use the USB cord to plug the phone up make sure that your not formatting the entire phone.
Did the Micro SD card come with the bigger card to plug it into making it a standard size SD card ? If so then you can plug that into a card reader if you have one go into MY Computer, and right click on the drive of the SD card click format.
Those are the only other ways of solving said problem if you can't do so on the phone itself. Also the phone may not accept a memory card of such size.
I have this phone to. I remember reading a long time ago, sorry I can't source it, but anything over 1gig the phone will not recognize. I have had 1gb sandisk and 1gb Lexar in my phone no prob. Try getting a smaller size card.
I had the same problem and I tried everything. I couldn't think of anything else to do so I just turned my phone off and back on again. When I went back to the memory card menu on my phone all the folders that I lost re-appeared. I don't know if it would work on other phones but it's worth a try!
it might not work because as i know the maximum external mem that you can put in sch-u740 is just 2-gig micro sd... that's why it won't work and there were times that it might shut down or turned off automatically....
Did you try to format the card in the device thru Windows Media Player, or Rhapsody?
If so, try formatting it thru My Computer instead. My Computer>Device Name>Right Click and select format.
It is most likely NOT a virus if you have only put music on the device. It is most likely a corrupt file, or a database error.
Best of Luck.