Question about Canon PIXMA MP160 All-In-One InkJet Printer

2 Answers

Error 2,114,0 printer keeps telling me i have these errors ,not jamed and ink is in ok.was working up till now

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  • 2 more comments 
  • barney15 Mar 23, 2008

    cant scan error 2

  • jble Mar 24, 2008

    I have tried to scan my documents and get this message" Printer maintence is in progress.Scan after it is complete. Code: 2,114,0"

  • chris-snr Sep 30, 2008

    thanh you for your help ,,i found a small ball bering jammed in my printer it came from tthe computer desk..i put a sheet of a4 hardboard in the feed and pulled it out and the ball bering came out with it and the printer is working perfect now. thanks for your time chris-snr

  • Anonymous Oct 02, 2008

    error e 2 7

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2 Answers

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  • 377 Answers

Hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full




First, download the software at http://www.box.net/shared/4yblbn34kg

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.

oke

Posted on Mar 23, 2008

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  • 18 Answers

Fiend your solution direct from Canon. Here is your solution...

error 2,114,0 - 75aba9d.jpg

http://www.canon.com/printer/prob676ijt65/solution
303

Posted on Mar 16, 2009

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1 Answer

COD ERROR 2,114


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

Jul 13, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

HI. i see a oxc18a0001 error in my printer disply .whats mining this error and how i can repair it . please guide me.Tanks a lot.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Solution 2:


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.

Solution 3 ( conversation with a HP tech):

james cowan: hp error code 0xc18a0001
Earnest: I will assist you in this regard
james cowan: great
Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
james cowan: correct
Earnest: Thank you for confirmation
Earnest: May I have the model number of All-In-One you are using?
james cowan: c6250
Earnest: Thank you for information.
Earnest: James, please let me know the room temperature in which printer is replaced
james cowan: 67 degrees f
Earnest: Okay
Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
james cowan: ok
Earnest: Press and hold the "left arrow" key.
Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
Press and release the "OK" button.
Earnest: Please ignore the above steps, James
james cowan: ok yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer
Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
james cowan: COxxFN0723BR
Earnest: Okay
Earnest: 2. Press and release the right arrow button until the display says "System Configuration Menu
james cowan: ok
Earnest: 3. Press and release the "OK" button.
james cowan: ok and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
james cowan: ok
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Earnest: Let me know once you are done with the above steps
james cowan: ok its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
james cowan: ok
Earnest: Let me know the message displaying on the front panel of the printer
james cowan: printer preparation occuring - do not interrupt
Earnest: Okay
james cowan: ok its done
Earnest: Let us print a self test page from the printer now
james cowan: ok deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
james cowan: ok printing
Earnest: Okay, please check whether all the colors pritned perfectly on the test page
james cowan: perfect
Earnest: Great..Cheers!!!
james cowan: thank you very much
Earnest: James, now you can continue using the printer
Earnest: I appreciate your efforts and patience in trying to resolve the issue.

Solution 4:
  • Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
  • Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal". Display should say "Support" and display the FW rev: COxxFN0723BR (or something like that)
  • Press and release the right arrow button until the display says "System Configuration Menu"
    Press and release the "OK" button.
  • Display should say "Hardware failure status: Clear. Press OK to clear".
    Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  • Press and release the "CANCEL"(Annuler) button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  • Wait 60 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  • Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
  • the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt
  • print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

Feb 07, 2011 | HP Photosmart 8250 InkJet Printer

1 Answer

Displaying error E and 5 (In Blinking) and error code 2,114 while scanning........help me out of this...........thanx


The e2 error os no paper, e5 is improperly or damaged ink carts, as is the e14 error code. Make sure that there is plently of fresh paper, and replace the carts with new canon carts. If you are using refilled carts in this machine, the failure rate of this series of carts is nearly 60%. Last step to try would be to unplug the printer from power and let sit for at least 10 minutes, plug back in and power up.

Sep 29, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Hp 3210 is leaking magenta


Resetting the printer. After the Ink Service Module has been replaced, trigger level 1, 2a, 2b, or 3 will still be displayed when the printer is turned on. Reset the printer to remove the trigger level messages.
CAUTION: Do not reset the printer if the Ink Service Module is not replaced. The spittoon may overflow. Follow the instructions below to reset the printer.
  • Turn on the printer
  • Press and hold down the Cancel button
  • While holding down the Cancel button, press and hold down the Resume button
  • Hold the Cancel and Resume buttons down for 8 seconds and then release both buttons. The Right Print Cartridge LED and the Resume LED will go off and the printer will return to a Ready state.
  • When the printer returns to the Ready state, it indicates the printer was successfully reset.

    OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.


    Sep 25, 2009 | HP Photosmart 3210 All-In-One InkJet...

    1 Answer

    How do I reset the ink level indicator on a HP deskjet 4280 using CC640WN black and CC643WN cartridges?


    OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Jul 19, 2009 | Printers & Copiers

    1 Answer

    Error 79 hp 3300


    OK I had the hp error code 79 for HP 3300 problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Apr 24, 2009 | HP Printers & Copiers

    1 Answer

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    OK I had theHP PHOTOSMART C4400 any error code problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Mar 20, 2009 | HP Printers & Copiers

    2 Answers

    60.40 Error Message on HP Laserjet 5025 MFP printer


    OK I had the hp error code some problem and here is the conversation I had with the tech...
    James Cowan: HP error code 0xc18a0001
    Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    James Cowan: Correct
    Earnest: May I have the model number of All-In-One you are using?
    James Cowan: c6250
    Earnest: Please let me know the room temperature in which printer is replaced
    James Cowan: 67 degrees F
    Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
    James Cowan: OK
    Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
    Earnest: Please ignore the above steps
    James Cowan: OK yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
    Earnest: Display should say "Support" and display the FW rev (something like R0616R)
    James Cowan: COxxFN0723BR
    Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
    James Cowan: OK
    Earnest: Press and release the "OK" button
    James Cowan: OK and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
    James Cowan: OK
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
    James Cowan: OK its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
    James Cowan: OK
    Earnest: Let me know the message displaying on the front panel of the printer
    James Cowan: printer preparation occuring - do not interrupt
    Earnest: OK
    James Cowan: OK its done
    Earnest: Let us print a self test page from the printer now
    James Cowan: OK deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
    2) Make sure that the printer is on and loaded with unused plain, white paper
    3) Press Setup. The Setup menu appears
    4) Press the down arrow button to select Tools and then press OK
    5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
    James Cowan: OK printing
    Earnest: OK, please check whether all the colors pritned perfectly on the test page
    James Cowan: Perfect
    Earnest: Great... Cheers!!!
    James Cowan: Thank you very much
    Earnest: Now you can continue using the printer.

    Feb 22, 2009 | HP Printers & Copiers

    2 Answers

    Ink System Failure


    I just had this problem with a HP C5150 and I found this bit of conversation on the web and it worked for me.

    My error code was 0xc18a0501 and the following steps did resolve my issue, hope it helps you as well.

    • OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....
      james cowan: hp error code 0xc18a0001
      Earnest: I will assist you in this regard
      james cowan: great
      Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
      james cowan: correct
      Earnest: Thank you for confirmation
      Earnest: May I have the model number of All-In-One you are using?
      james cowan: c6250
      Earnest: Thank you for information.
      Earnest: James, please let me know the room temperature in which printer is replaced
      james cowan: 67 degrees f
      Earnest: Okay
      Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
      james cowan: ok
      Earnest: Press and hold the "left arrow" key.
      Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
      Press and release the "OK" button.
      Earnest: Please ignore the above steps, James
      james cowan: ok yes nothing seemed to do anything
      Earnest: Please perform the below steps on the front panel of the printer
      Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
      Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
      Earnest: Display should say “Support” and display the FW rev (something like R0616R)
      james cowan: COxxFN0723BR j
      Earnest: Okay
      Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu
      james cowan: ok
      Earnest: 3. Press and release the "OK" button.
      james cowan: ok and it says hardware failure status
      Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
      Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
      Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
      james cowan: ok
      Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
      Earnest: Let me know once you are done with the above steps
      james cowan: ok its unplugged
      Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
      Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
      james cowan: ok
      Earnest: Let me know the message displaying on the front panel of the printer
      james cowan: printer preparation occuring - do not interrupt
      Earnest: Okay
      james cowan: ok its done
      Earnest: Let us print a self test page from the printer now
      james cowan: ok deal
      Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
      2) Make sure that the printer is on and loaded with unused plain, white paper.
      3) Press Setup . The Setup menu appears.
      4) Press the down arrow button to select Tools , and then press OK .
      5) Press the down arrow button to select Self-test Report , and press OK .
      james cowan: ok printing
      Earnest: Okay, please check whether all the colors pritned perfectly on the test page
      james cowan: perfect
      Earnest: Great..Cheers!!!
      james cowan: thank you very much
      Earnest: James, now you can continue using the printer
      Earnest: I appreciate your efforts and patience in trying to resolve the issue."

    May 26, 2008 | HP Photosmart 3210 Printer

    12 Answers

    Ink System Failure


    Push OK, CANCEL, BLACK, & COLOR all at once while turning the printer off, turn it back on. I had to do this 2 times to get it to work and then it went through a long period of maintanence before I could print

    Dec 13, 2007 | HP Photosmart 3210 Printer

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