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Imagistic 3510/ sharp 350 scan

Is there a master product code. we have bough some used imagistics and we know one is capable of scan but it had several copies more than we wanted to resale. we tried trading boards to a lower count machine but does not work. putting boards back on the orginal machine and it won't scan now. we need the product key I think. any ideas
John Wakefield
ACTION OFFICE PRODUCTS

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  • brian c
    brian c May 11, 2010

    There isn't any kind of product key.

    Did you swap out ALL the boards, or just the main control board?

    If you didn't swap out every board, it may be a firmware version conflict somewhere along the line.

    You DO know there IS usually a way to "reset" the hard counter, if thats your goal. You don't have to change all the boards, etc.

    Do you have the service manual for it?

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1 Answer

Yes we have the product key for some units that serial numbers don't match.
we did not swap out the board in the scanner.
yes we know how to reset the hard counter.
what I'm being told by other boards I belong to is it's pretty hard to get around not buying another scanner kit. These machine come ready to scan if it has a nick card, but you have to spend another 400.00 if you want it to do it. I would be glad to pay a reasonable price for a trick around this.

Posted on Mar 21, 2008

  • GODWIN EVANS UDOH
    GODWIN EVANS UDOH Oct 31, 2013

    my toner is new for imagestics Im3510 and when i put it on it show F2-02 then after 30 minutes and put it on again before replaceing the toner it now telling chnage of cartriadge plsease what will i do to get the machine work proper. thank you

  • GODWIN EVANS UDOH
    GODWIN EVANS UDOH Oct 31, 2013

    please if you have the produtc key for this copier please help me with it. thanks

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