Question about Bissell 8910 ProHeat Clear View Upright Vacuum

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No water/soap to carpet, but upholstery attachment works fine.

Hello,

I am having an issue with my Bissell not putting water/soap to the floor, yet the handheld attachment works fine. I called a local repair place and they said it was the pump, and they would be happy to replace it for $140 and 3 weeks.

I can buy a pump online for far less, but I question that the pump is the issue here. Why would I get mixture out of the handheld but not to the floor? I have completely cleaned everything and I can find nothing that visually looks awry.

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If the hose is spraying, then the pump is working. The pump is a common problem which is why the repair shop assumes that it is the problem, but their repair cost is way out of line. The more likely cause could be the heater. The heaters on these machines have been problematic in the past. The heater is heating water and soap and quite often they will plug up and then the water will not flow. The heater is used for the floor spray but not the hose. It is also possible that the floor spray jets are plugged or that the indicator dial is fowled with something and will not allow solution to flow. I would suggest finding a different shop to take it to and make sure they find the trouble before repairing and give you a more resonable estimate. This should fall somewhere in the $60.00 repair range.

Posted on Mar 21, 2008

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