After a year of only light use, our Ricoh IS760D pdfscannerhas died. When I press the green "go" switch on the Network Scanning Unit Type A, its screen simply reads "Functional Problems. SC4020. Turn operation switch off then on. If the same error occurs again, please call service" and all the lights blink in unison on the main IS760 unit. I get the same error message each time I power off and try it again. The unit has just gone out of warranty. Is there any simple fix for this, short of a $700 warranty renewal? Thanks.
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Re: Ricoh IS760D Functional Problem SC4020
Unfortunately, the message indicates that the internal startup tests have failed. If this unit is just past the warranty period, I would contact the manufacturer anyway and complain. No unit should fail that close to the period conclusion especially with little to no use. It is possible that a brown-out may have damaged the internal logic. Only a service tech for the company could tell you that. The blinking lights are an indication of the problem found. Report that to the company as well.
Good luck. Keep us posted.
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I have many years of experience with Canon scanners and I think I may be able to help you with your problem.
On that particular model of scanner there is a micro switch to verify the top half of the scanner is closed. On the top half of the scanner the part that flips up you should see a peice of plastic towards the front protruding downward I belive on the right hand side towards the front of the top half but on the side of it. If its not there then it has broken off, if you can find it you can glue it back on with super glue. If that peice is there then look straight down on the same side of the scanner that peice is on you will see a small opening and you may see a small peice of silver metal. That is where the micro switch sits and the plastic peice on the top activates that switch. If the switch doesnt get activated then the green light blinking problem will occur. To replace that switch or adjust it you will need to remove the covers from the scanner the back cover first with I belive has 5 screws in the back. There is a tab on the bottom of the scaner that needs to released so you can remove the side cover, you will see a square hole towards the front of the scanner on the bottom. Use a very small screw driver to push the tab in to release the cover. Take your time doing all this because you will need to reassemble the scanner once you make the repairs to the micro switch. If you have any other questions let me know and I hope this helps you out with your problem.
go into your properties by right clicking on the icon or goto my computer, look for your printer and right click to find property setttings.. you should be able to adjust your colors from one of the tabs that appear..d