Question about Linksys Wireless-G WRT54G Router

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Connection drop-outs I have a Linksys WRT54G hooked up to a Motorola SURFboard SB5101i cable modem supplied by my cable provider, and my laptop (an HP nx6320) wirelessly connected to the Linksys, but I have intermittant Internet connection problems. Every few days, my Internet connection will die. I can ping the router and sometimes the cable modem, but not my cable provider ISP gateway. My wireless connection to the router seems fine, just not the connection to the Internet. The cable provider insists it's my router and not their system, and none of my friends with the same service and cable modem have this problem. For most of the drop-outs, rebooting the router solves the problem. Very occasionally I have to reboot the modem too. I upgraded the firmware to version 7.0.4 a week ago, but the problem still occurs. I would love to hear your ideas on solving this. Thanks

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  • richard0 Mar 19, 2008

    Thanks for your reply fawbushra.

    The connection between the router and laptop is not broken, and works fine. It's the connection with the cable modem that's the problem.

    As I said above, when the connection dies I can ping my router just fine, sometimes the cable modem but not the ISP's gateway.

    I have plugged it my laptop into the bakc of the router with a cat5 cable, but I had the same issues. 

    I don't believe the wireless part of the router is faulty.

    Thanks

  • k98mauser Dec 01, 2008

    > I have a Linksys WRT54G hooked up to a Motorola SURFboard SB5101i cable modem

    I'm stuck at THAT stage myself. How did you get that combo to work in first place?


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Is your laptop wireless adapter a compatable brand. It doesn't necessarily mean the router is bad, you may even be getting RADIO interference from a cordlees or a cell phone in it's path. Do you have the capability to plug a cat-5 cable directly into your laptop from the router when you lose wireless? Check the wireless channels and see about changing the channel on your cordless phone too. May not work, just a hunch.

Good Luck

Posted on Mar 18, 2008

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