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I have a counter top ice maker. I can't seem to locate parts or find out if this machine even exists. It stopped making ice last summer. It cycles but does't add water to the cube maker. You have to add water manually before setting the cube size. Then after that I believe the water is pumped up into the cube maker. Model #MCIM30TS, Serial #SA12863

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Call the phone number on the back of the machine.
800-330-0388
They helped me diagnose the problem and sent me easy instructions for fixing it.
Apparently, the switches get icked up sometimes. I took off the side panel over the fan, removed one of the switches [the top one], opened the case and cleaned it off. Works like a charm.
The wonderfully helpful guy at sunpentown sent me a document with pictures showing me how to do it.

Posted on Jan 07, 2010

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Magic Chef Counter Top Ice Maker.
just bought one. it seems to go through the cycle, but i noticed no water is getting pumped up to the tray. I looked through the back and the water tu be is 1/2 way, doesnt seem to pump water up. I may take it appart soon. Anyone have any luck?

Posted on Jun 02, 2008

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Posted on Jan 02, 2017

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This unit has a max ice run counter in the software, so after 500 cycles this unit requires you to run a clean cycle completely. After this is completed, it will rest and allow you to produce ice again, use nickel safe cleaner to do this or just run clean cycle without cleaner if unit is already clean. This cycle should last about an hour or so. Good Luck

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Hello KC Breen - If your ice maker has stopped producing ice completely, please check these, in this order:



1. Your ice maker may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.



2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.



3. When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency.

4. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

5. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.



Should these suggestions prove ineffective, I would recommend contacting an authorized service technician that will be able to assist you in the diagnosis and repair of your ice maker. If you do not have a professional connection, you have the option to visit the manufacturer website to find a service provider in your area.

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Our Kenmore Elite (new last summer) bottom freezer double top doors, stopped making ice. The wire that seemingly controls the ice maker is hanging down in a way that is causing difficulty opening the...


Well, that wire is likely the cause of your issue, somebody probably bent it, and now it gets caught on the door or a basket or a food item or what have you, and since it cannot move, the ice maker will not make ice.

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First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

P.S. There is a remote chance the filter needs to be replaced. An old filter can cause water pressure issues and you may not get enough water into the ice maker.

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1 Answer

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That bar your talking about goes to the full up position just before the end of the harvest cycle then falls right at the end of the cycle. But on a good day it barely drops. Characteristic of that ice maker.
If you ran water over the ice maker try these 2 things.
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