Hello,
from explanation this means that you are trying to charge your razor with another phone charger , it will not work out for them self because they are not compatible .
what you need to get your razor phone is the type of his own charger ,but if you can not fine it own charger then you will have to go the store together with your razor phone then will help in locating it own charger that will work for with out any damage on your phone
thank you and thanks for using fixya.
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