Question about Microsoft Xbox 360 Console

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360 update i just got back online and my 360 will not update. It says there is a problem with my connection, but in the connections test the only one that does not connect is xbox live. What do i do?

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  • redmondmf May 01, 2008

    ye im the same it says u have to be signed in to update but it wont sign me in any ideas thanks

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  • 121 Answers

That means that xbox lives servers were down at the time, if it is still doing it call 1-800-4myxbox its there customer support line. ask them whats wrong and they should be able to help.

Posted on Mar 20, 2008

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1 Answer

How can I update my xbox 360 system


To update on Xbox LIVE:
  1. Connect your Xbox 360 console to the internet. If your console is not connected already, see Connect to Xbox LIVE.
  2. On the console, go to My Xbox, and then select System Settings.
  3. Select Network Settings.
  4. Select Wired Network or the name of your wireless network if you are prompted to do so.
  5. Select Test Xbox LIVE Connection.
  6. Select Yes if you are prompted to update console software.
Copy the Update to a USB Flash Drive If you don't have an Xbox LIVE account or have a slow Internet connection, using a USB flash drive is a good option.
Note: The USB flash drive must use the FAT32 file system.
Update using a USB flash drive:
  1. Connect your USB flash drive to a USB port on your computer.
  2. Click here to begin downloading the update folder. Save it as "$SystemUpdate9199.zip" anywhere on your computer.
  3. Unzip the File.
  4. Copy the contents from the unzipped folder onto the root of your flash drive.
  5. Safely remove the flash drive from your computer and plug it into a USB port on your Xbox 360 console. If your console is on, turn it off, then back on. The update program will start automatically.
  6. Select Yes when you are prompted to update the console software.

Dec 15, 2010 | Microsoft Xbox 360 Console

1 Answer

When i try to download stuff it wont let me so i cant go online.


The xbox update for kinect launch is screwing with things for some reason. I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 02, 2010 | Microsoft Xbox 360 Arcade

1 Answer

My xbox 360 dosent want to update


The new update for 360's launch of Kinect is causing problems. I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

I try to log on but is says that i need an update but i can't my connections is bad and it keeps saying to check my connections


The newest update for Xbox 360 for the launch of Kinect is causing problems. I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

I am trying to log into my gamertag but it is requiring some update. It says that the update can not load and reverts me back to the Yes, update now or No, don't update. I hit No, dont update once but then...


I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Y wont it let my xbox update it wont let me sighn in and play online until i finish the update but it wont let it update


My xbox will not let me update the new updates. It says Cant download the update test connection then it says test connections. it still doesnt work

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Can't Connect to Xbox Live / Can't Receive Update


try looking at your wireless connection and in this case try deleting your orginal connection and creating a new connection

Sep 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Connection to x box live recken my head


two things, if you're using a wireless modem, unplug it from console, re-set it and let it connect and sit for a minute. then plug it back into the console. if you have just a regular modem do the same thing. make sure the wire connecting you're box to the modem isn't too long(over 7feet is too long). it wont update if you're not connected to the internet.

Feb 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Cant download the update


See if your test connection is "open" if it is not then it is your provider and will have to change. Typically schools such as uiniversities block xboxlive because it takes up bandwidth. 
Please post further detail about your problem, thanks.

Nov 16, 2008 | Microsoft Xbox 360 Console

1 Answer

My promblem


Try turning off the Xbox 360 console. Wait a little bit. Unplug the wireless reciever on the Xbox 360 console and plug it back in. Then turn on the Xbox 360 console and try again.

Dec 24, 2007 | Microsoft Xbox 360 Console

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