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When I try to check the supply a screen pops up and blocks the cartidge screen.

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  • 97 Answers

Can you just move the screen that pops up over by dragging it?

Posted on Mar 18, 2008

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Posted on Jan 02, 2017

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Epson RX620 printer will not print from black cartridge. I have all new cartridges and have run nozzle cleaning 4-5 times. Thanks. Gordon


Make sure the tape is removed from the new cartridges, remove the cartridges, restart the printer, place them back in, you might also want to clean the cartridge contacts if they are dirty.

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1 Answer

I KEEP GETTING CARTIDGE ERROR.


There may be debris that is blocking the communication between the cartridge and the printer. Remove the cartridge and unplug the printer from the power supply. Take a little bit of rubbing alcohol on a cotton swab and wipe off the contacts on the cartridge as well as the contacts inside of the printer. Allow both to dry for a few minutes before plugging the printer back in and re-installing the cartridge. This should clear up any miscommunication between the two.

http://swapink.com/Merchant5/merchant.mvc?Screen=cp_faq&Store_Code=SI

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If it responds ok with the old cartridge then the problem is with the cartridges' chip not the printer. Probably the manufactor has a problem with certain cartridge chip (contact them!). I would suggest to use the original at the problematic spot if it works without a problem.

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the color cantridge u changed is genew or u have token the other and just fill them fith ink???

if u have bought new cartidges go try print a test page and check if u have installed the cartidges corectly

if u havn bought genew cartidges i seems that the heads are blocked with ink!! go buy some new ones and i believe u will be fine



dont forget to vote!! :)
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Ok, you may have blocked printheads. Remove cartridges, using a cleaning solution and cotton buds (q-tips) thoroughly clean all residue. Now replace cartridges and try again.

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