Question about Symantec WinFax Pro 10.0 for PC

3 Answers

No dial tone

We recently purchased this software. Install was easy. We have a KSU box for our telephone line meaning we have to "pick" a line to make an outgoing call.

Is this the cause of our no dial tone. How do I fix this problem?

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  • BRFB Mar 19, 2008

    Yes through our local phone company.


  • Patrick Michaels
    Patrick Michaels May 11, 2010

    you on DSL by chance?

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Dialing and Location in WinFax Setup.
Set your prefix. If you have to dial 9, set it here.
If you have different "lines" to pick from, then you can setup "Locations", which allow different setups for each location you create. Troubleshooting WInFax at http://www.getfaxing.com


Posted on May 29, 2009

By picking a line, do you mean you have to dial a "prefix" or a code when the phone is picked up?

if so, then you can set this in the Dialing & Location setup in WinFax under prefix.

http://www.getfaxing.com for more winfax info

Posted on Apr 24, 2008

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  • 3,587 Answers

And does your line to your computer have one of the filters installed going to your modem line?

check your computers warranty here 4 FREE

Posted on Mar 19, 2008

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