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Posted on Apr 11, 2010
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Keys backyard spa kbsb 4395 there are two pumps one does not work..i winterized it ..and now number 1 pump appears not able to be primed...just hums...then goes off and i get a ''dy'' signal......the numbger 2 pump works fine so does the air jet...thanks

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Charles East

Charles East

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  • Expert 331 Answers
  • Posted on Apr 14, 2010
Charles East
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Joined: Apr 12, 2010
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Shut off the power...Each pump should have 2 valves associated with it. Close the valve on the outgoing side of the pump (not leading to the end of the pump). Use a strap wrench or large pair of Channel lock pliers to loosen the union nut counter clockwise on the outgoing side of the pump (not the end of the pump) listen for air escaping... water will leak out... tighten the union nut when the air sound stops and just water is leaking out. open the valve back up and restart the spa at the breaker. Press the up temp button to override the prime (PR) cycle and start the system. If this does not work, feel free to contact us at [email protected]

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Does anyone know the right filter for a Key Backyard Spa 331?
Key backyards went out of business.
Most common filter was a standard 50 sq. foot cartridge element.
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Hayward super pump won't prime
Priming issues are almost always due to a bad gasket or loose fitting.
  1. Remove the leaf trap lid. Examine the gasket for debris, cuts or folds that might prevent a tight seal.
  2. Remove and examine the winter plugs for proper seal.
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  4. Check all unions, fittings and connections from the skimmer and main drain to the pump.
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